RingEX vs. Sprinklr Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 RingEX | Score8.6 out of 10 | N/A | RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis. | $19.99 per month |
 Sprinklr Service | Score8.5 out of 10 | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.… | $249 per month per seat |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly) | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| RingEX | Sprinklr Service | |
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| Likelihood to Recommend | 8.5 | 9.0 |
| Likelihood to Renew | 8.9 | 7.5 |
| Usability | 8.7 | 9.0 |
| Availability | 9.3 | 9.9 |
| Performance | 8.0 | 9.9 |
| Support Rating | 5.3 | 9.1 |
| In-Person Training | 7.3 | 10.0 |
| Implementation Rating | 8.1 | 9.0 |
| Configurability | 7.0 | - |
| Contract Terms and Pricing Model | 1.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 10.0 | - |
| Professional Services | 1.0 | - |
| Vendor post-sale | 4.0 | - |
| Vendor pre-sale | 8.0 | - |