RingEX vs. U-Assist
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 RingEX | Score8.6 out of 10 | N/A | RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis. | $19.99 per month |
 U-Assist | N/A | N/A | U-Assist, from Uniphore, is a call recording and conversational intelligence tool. It aims to help contact center agents automate after call work (ACW) by providing call summaries and disposition notes. The vendor claims that U-Assist can help agents achieve benefits like reduced average call handle and waiting times, reduce manual errors, and improve CSAT and NPS scores. | N/A |
| RingEX | U-Assist | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly) | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| RingEX | U-Assist | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| RingEX | U-Assist | |
|---|---|---|
| Likelihood to Recommend | 8.5 | - |
| Likelihood to Renew | 8.9 | - |
| Usability | 8.7 | - |
| Availability | 9.3 | - |
| Performance | 8.0 | - |
| Support Rating | 5.3 | - |
| In-Person Training | 7.3 | - |
| Implementation Rating | 8.1 | - |
| Configurability | 7.0 | - |
| Contract Terms and Pricing Model | 1.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 10.0 | - |
| Professional Services | 1.0 | - |
| Vendor post-sale | 4.0 | - |
| Vendor pre-sale | 8.0 | - |