Rippling vs. UZIO

I highly recommend Rippling for any company, regardless of its size. Many well-known companies trust it, and if you go onto their LinkedIn page, you will likely find that many of your friends and colleagues are already familiar with them. Along with a highly flexible and easy-to-use UI, many other companies use it, making it feel like a small world. Any company that needs software for expense management and payroll and wants consistency should consider using Rippling.

Incentivized

Finding a reliable payroll service in cannabis has been difficult. I've used a number of payroll options throughout the past few years and the biggest problem encountered is that all previous payroll services evolve away from cannabis clients. UZIO was a great choice for us from the beginning of our search

Incentivized

• I did not expect Live Chat Support and Email Support when we moved to Rippling. Their Support team is quick and very knowledgeable. I have had multiple instances where we have gone back and forth on a situation to come to the correct conclusion, never feeling they were trying to just close the case unsolved.
• Being able to manage employees from application to separation is huge. Having a built in ATS that we can hire candidates from directly, and immediately have their payroll, benefits and employee profile setup has saved me countless hours for each hire.
• Rippling allows us to manage retirement plans across the US, Canada and UK with automation and file feeds. Before Rippling I manually managed these in multiple portals, now Rippling does it for me automatically.

Incentivized

• Manages benefit enrollment for new hires, status changes, and open enrollment.
• Houses documents, where we can store company policies and employee-specific documents.
• Offers reporting for payroll, billing, etc.

Incentivized

• It is hard to think of ways that Rippling could improve. The one area that we did have a bit of a slowdown was in the onboarding process. It was not intuitive and we expect to have some learning curve so if I could say anything needs improvement it would be this area.

Incentivized

• We have a shift that crosses midnight and the system resets OT calculation when it becomes a new day, but in CA OT is calculated on hours worked and doesn’t split a shift at midnight for OT purposes. So far they have been unable to address this as it's not an issue in other states.
• Holiday Pay has been an issue because of our policy - too many changing variables to create a process. Unfortunately, you cannot adjust holiday pay on the employee's timesheet. That would be the simplest solution but so far that hasn't happened.
• Non-US Citizen beneficiary. This is not an option when electing benefits. Not a big deal unless you have employees with families abroad. We had one and we created a work around.
• Everything has to be downloaded. You cannot click on an employee's pay stub (for example) and view it within UZIO. It must be downloaded to your computer. Not a big deal - just takes more time and more files to delete on your computer.

Incentivized

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

Rippling is a great product that has streamlined our payroll and leave management processes. The interface is intuitive, and it’s very convenient to manage everything in one place. While the initial setup was a bit lengthy and the mobile experience can sometimes be a little slow, overall, it’s been a reliable and effective solution for our needs.

Incentivized

Has some blips that have been stated throughout this review that can be fixed, I do not want to fully repeat myself however a more intuitive interface, interface that does not lag, and then glitches with service would be ideal. That's about all I can say on the matter, pertaining to what I have access to in my org.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.

The trainer went slow and and answered our questions.

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

We switched from Gusto to Rippling and I wish we would've done it years ago. Rippling is so much more robust than Gusto and has made the lives of our HR team and each of our employees so much easier! I'd recommend Rippling over Gusto to every organization without any hesitation

Incentivized

Compared to QuickBooks Online (QBO), UZIO has been a game changer. QBO refused to process our payroll due to our industry (cannabis), and even their accounting platform often takes ages to load. UZIO, on the other hand, runs quickly, has had no significant downtime from bugs or maintenance, and is far more affordable. The interface is clean, intuitive, and easy for both our HR staff and employees to use.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
• What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
• Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
• Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.

Incentivized

• UZIO has had a positive impact on the time it takes to onboard/offboard or complete payroll.
• UZIO is much more affordable that some of the other HRIS systems.
• The only negative is that they do not have a performance mgmt system.

Incentivized