TrustRadius

Riverbed Steelhead SaaS vs. AlertSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Riverbed Steelhead SaaS
Score 0.0 out of 10
N/A
Riverbed's Steelhead SaaS provides an application performance management solution for fast, agile, secure delivery of any SaaS applications. It is a cloud-based Software-as-a-Service (SaaS) acceleration service, purpose-built to ensure consistent performance of SaaS applications for anyone, anywhere, regardless of distance. A key pillar of the Riverbed Application Performance Platform , SteelHead SaaS offers end-to-end acceleration and performance measurement of leading enterprise SaaS…N/A
AlertSite
Score 8.1 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Pricing
Riverbed Steelhead SaaSAlertSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Riverbed Steelhead SaaSAlertSite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Riverbed Steelhead SaaSAlertSite
Features
Riverbed Steelhead SaaSAlertSite
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Riverbed Steelhead SaaS
-
Ratings
AlertSite
7.6
Ratings
0% below category average
Application monitoring00 Ratings8.00 Ratings
Database monitoring00 Ratings6.50 Ratings
Threshold alerts00 Ratings8.00 Ratings
Predictive capabilities00 Ratings7.00 Ratings
Application performance management console00 Ratings7.50 Ratings
Collaboration tools00 Ratings6.00 Ratings
Out-of-the box templates to monitor applications00 Ratings8.00 Ratings
Application dependency mapping and thresholding00 Ratings7.50 Ratings
Virtualization monitoring00 Ratings8.00 Ratings
Server availability and performance monitoring00 Ratings8.50 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.00 Ratings
IT Asset Discovery00 Ratings7.50 Ratings
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Riverbed Steelhead SaaSAlertSite
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Score 9.8 out of 10
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Score 9.8 out of 10
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User Ratings
Riverbed Steelhead SaaSAlertSite
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
3.0
(0 ratings)
Usability
-
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
2.0
(0 ratings)
Implementation Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Riverbed Steelhead SaaSAlertSite
Likelihood to Recommend
No answers on this topic
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
Ashutosh Rawale | TrustRadius Reviewer
Ashutosh Rawale
Technical Support Engineer
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Pros
No answers on this topic
  • What I have noticed so far is the fact that the AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently and fixing products issues.
  • Tool has very handy and easy UI.
  • It is very well in end to end Application URL monitoring and Front page URL monitoring.
Ashutosh Rawale | TrustRadius Reviewer
Ashutosh Rawale
Technical Support Engineer
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Cons
No answers on this topic
  • Support is inconsistent at times in terms of quality and response.
  • Monitoring locations would have issues.
  • Dashboard would go unavailable at times or lag behind.
Rob Bates | TrustRadius Reviewer
Rob Bates
Public & Private Cloud Senior Engineer
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Likelihood to Renew
No answers on this topic
Reviewing other cost saving options
Verified User
Anonymous
Read full review
Usability
No answers on this topic
Pretty good product only issue was cost
Verified User
Anonymous
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Support Rating
No answers on this topic
I've been unable to contact support after several attempts.
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
Rob Bates | TrustRadius Reviewer
Rob Bates
Public & Private Cloud Senior Engineer
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Return on Investment
No answers on this topic
  • AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
  • We observed issues from AlertSite many times but their support is fast and helpful.
  • It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.
Verified User
Anonymous
Read full review
ScreenShots