RMail vs. WatchGuard XCS (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RMail
Score 10.0 out of 10
N/A
RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.
$7
per user, per month
WatchGuard XCS (Discontinued)
Score 10.0 out of 10
N/A
WatchGuard XCS reached End of Life (EOL) reached end of life December 2018. WatchGuard proffers they offer multiple solutions, including migration to a WatchGuard Firebox UTM.N/A
Pricing
RMailWatchGuard XCS (Discontinued)
Editions & Modules
RMail Personal
$7.00
per user, per month
RMail Standard
$15.00
per user, per month
Shared Volume
Varies by Plan
for 5 or more users
No answers on this topic
Offerings
Pricing Offerings
RMailWatchGuard XCS (Discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RMailWatchGuard XCS (Discontinued)
User Ratings
RMailWatchGuard XCS (Discontinued)
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
6.4
(0 ratings)
-
(0 ratings)
User Testimonials
RMailWatchGuard XCS (Discontinued)
Likelihood to Recommend
RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology
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I like it because it tends to block out some of the things that shouldn't get in our inboxes, but they somehow end up in our mailboxes sometimes, not a big deal. The main thing that needs to be blocked out is any phishing and it keeps those emails out!
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Pros
  • E-mail tracking.
  • Providing a detailed record of receipt.
  • Providing digital timestamps as to when messages are sent.
  • Recording responses/replies to certain e-mails.
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  • Very Secure!
  • Easy to use and set up.
  • Great to keep things safe for employees and employer.
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Cons
  • Some Gmail add ons/extensions don't work with RMail.
  • I'm not sure it can be integrated with gmail without Chrome or Outlook.
  • More features would be cool.
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  • I would like to see why the multi WAN doesn't work at times!
  • Can be a little slow.
  • Some things are blocked for no reason.
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Likelihood to Renew
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
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No answers on this topic
Usability
It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
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No answers on this topic
Performance
Works well routinely without problems.
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No answers on this topic
Support Rating
Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
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No answers on this topic
Implementation Rating
Works great.
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No answers on this topic
Alternatives Considered
RMail has an add-on module for e-signing documents, but Adobe Sign's is just easier to use. However, if I need to combine sending an e-mail that has to be tracked along with an e-signed document, then RMail clearly wins out over using Adobe Sign. The latter is designed to track electronic signatures only, not to track when e-mails are received.
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I suggest WatchGuard because they offer so much. They offer the way to keep email and websites blocked that don't belong and they also help us connect to the server whenever we remote in from work. Everything is done with so much ease and there is not any hassle.
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Return on Investment
  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
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  • It helps our computers be safe.
  • Less worrying about IT fixing bugs on computers.
  • Their beliefs are inline with ours.
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ScreenShots

RMail Screenshots

Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote