Robin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.
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Zoom Rooms
Score 8.7 out of 10
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Zoom's conference rooms that make it easy to run or join video meetings with a tap of a button. Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enables in-person and remote participants to interact in real time. The solution also makes it simple to start a meeting, book a room, and share content.
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Pricing
Robin
Zoom Rooms
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Robin
Zoom Rooms
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Primary solution (Desk and Room Booking) includes 25 user licenses. Additional user licenses and add-ons are available for purchase. Add-ons: Visitor Management, Advanced Analytics, Priority Support, and Advanced Authentication and Security Integrations.
N/A - Our parent company decided on implementing Robin above all other alternative applications, and I am personably unaware of any alternatives. And though there are some minor changes I may suggest, the integration and simplicity of Robin makes me wonder if there could be a …
I haven't used any software like Robin. Other places I worked required an archaic way of doing things...like using pen and paper and a calendar book. Robin is sooo much better. I don't know how large companies make do reserving spaces without it. I would recommend Robin to …
As an employee I can't comment on the final decision but I have used in-house alternatives in the past and also investigated other third party solutions, what stood out was Robin's value and its continued development of new features particularly analytics as this is an area …
When we started with Robin, we looked at the Evoko Liso as far as a hardware and software solution. Robin was much more compatible with the software we wanted and offered much more customization at less cost. I looked at other software solutions and nothing integrated as well …
In terms of meeting room booking platforms, I compare Robin to Condeco, which I used previously. Condeco (at the time at least) ran on proprietary hardware, which was a nightmare to manage compared to the ease of use with Robin running on iPads. iPads are easily swapped out and …
We were a longtime customer of Teem at our current organization and I used it at a former employer. Being a greater Boston based company we liked that we were close to Robin's HQ. This gave us face-time with the owners and our account executives. Aside from that, Robin was …
We only used Robin for room/meeting management. We recently transitioned to Zoom video conferencing, and they have enough room/meeting management features that we no longer need Robin. Robin does more, like dashboards, and many other features, but we never leveraged them.
While all of these do essentially the same thing, Robin stands out in its simplicity. The main display has a colored overlay that informs users of the room status, whereas, with a system like Teem, this can be overlooked depending on the chosen theme.
Unlike Fishbowl, Robin was available on the Kindle App Store and was also much more configurable.
Meet Joan was interesting but given that it runs on its own proprietary hardware, there was a committed investment in testing it. Having an app which runs on multiple platforms, …
During the evaluation process we found Zoom Rooms to be more reliable on our network and more secure for our students. We enjoyed the controls in the system as well as the flexibility for our staff to teach within their preferences.
Before using Zoom Rooms we had close to 450 endpoints of CISCO Telepresence throughout the state in classrooms and conference rooms. A good product, but could only buy CISCO hardware. No third party hardware available. Zoom innovation has moved the Zoom Room technology …
The biggest issue is video quality. Microsoft can reduce video quality, but I don't always see why it does this. Zoom will be at the quality of your account unless there is a significant bandwidth problem. If the quality issue ends, the video quality improves again. Microsoft …
We switched to Zoom due to the customer service quality with other vendors. Responses came slow and unblocking every country code one by one was a hassle.
Zoom Workplace is more refined, better audio and video quality and more features. We chose Zoom Workplace because more of our partners and clients felt comfortable with Zoom Workplace.
We use Zoom for the specific use cases mentioned because it seems to be the best tool for those use cases. Other tools are in use for other use cases in our enterprise, as well as because of the pricing structure for the tool.
Zoom Rooms is far superior from initial installation, backend management, and user experience though that seems to be changing with time as more and more products and features are added it is becoming more bloated and complicated to manage the service.
Zoom room is much more easy to use, integrates with wide range of audio visual products, supports multi screens "up to 3 screens with confidant screen" smart name tag. multi share and automated translation.
We were previously with RingCentral/Mitel for our business phone solution. Switching over to Zoom Phone and integrating it with our existing Zoom account has allowed us to drop our phone expenses by over 75% AND get rid of our gigantic desk phones!
I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options …
My understanding is that we would need to upgrade this feature in Google Workspace, so there was not a significant cost savings. We felt that the meeting recordings and webinar as well as Zoom Room features in Zoom Workspace made it the better choice for us.
Robin is my benchmark for room displays. It effectively does what it is meant to do without additional fluff. The default theme is more than you'll ever really need, but customization is available. I just really wish there was a simpler way to remove check-in requirements for events. I would always recommend them first for most situations, but my company has a special use case that Robin, or any other competitors for that matter, have not been able to achieve yet.
User friendly, reliable and inclusive to remote audiences. The product grows organically for us which speaks for itself ; the business at sites we could not equip with our initial investments requests it. We have made the choice of Zoom rooms 5 years ago and it is still one our our star products supporting frictionless collaboration.
The integration to GSuite calendars is fantastic. Very simple and straightforward.
The ability to customize the interface a very nice feature to have in Robin, as it offers you to allow the UI to reflect the vibe/brand of your company, and not force its own brand on you.
Cancelling out my reservation for the room if I miss the mark on check in.
Not sure if it's a bug, but sometimes I have to repeat my reservation if I don't get it confirmed or have a notification of confirmation the first time.
Support is prompt, but not always the most immediately knowledgable or helpful.
Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions.
Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process.
Robin's UI is very well designed and modern which makes it a pleasure to use. Personally this a big factor for me enjoying a product and so I'm always happy to use Robin - moreover as a relatively new user the UI was quite quick to pick-up, whether that be using the online system or the Display app for rooms around the office.
User friendliness (experience very similar to the already familiar Zoom app), consistency of the UX across locations and manufacturers. Screen sharing is made super easy (proximity). Zoom rooms support strategic needs for Hybrid work and reduced travels. Backend admin interface is simple (that's good) and provides useful dashboards for trend analysis.
I have rarely had to contact customer support, but when I have, they have provided quick answers to solve the problem I was having. The software is pretty easy to use and not too buggy, so I really haven't had the occasion to contact them needing support. And no users have ever had issues.
N/A - Our parent company decided on implementing Robin above all other alternative applications, and I am personably unaware of any alternatives. And though there are some minor changes I may suggest, the integration and simplicity of Robin makes me wonder if there could be a better alternative, regardless.
I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options deliberately hidden away in menus levels deep. On top of which, Zoom Room outperforms Teams Rooms in both video and audio. On the desktop, Teams is a bloated app whereas, in my experience, Zoom Rooms works well.