Rootly vs. Sophos Rapid Response

Rootly is great for both remote companies and in-person, but especially well suited for remote. There is such a wide variety of functionalities that Rootly can offer, both internally for your company and externally for your customers. Rootly streamlines and centralizes a lot of data you may be keeping in separate spaces which could be excluding some memebers from being in the loop and adds additional time in your day tracking and organization information. Rootly makes everything real-time for our company through the integrations

Incentivized

Knock on wood we haven't had a instance where we need to bring the Rapid Response team in. But from the meetings we had we are certain that they will be a valuable asset if and when we have an incident.

Incentivized

• clear tracking
• step management, for where we are at in the process of resolving the issues (whose hands it is currently in to deal with the problem)
• centralized clear and easy communication to our organization

Incentivized

• 24/7 team of remote incident responders
• Full-scale incident response service that will triage, contain and neutralize active threats
• Port Mortem of the incident with recommendations

Incentivized

• while the interface provides great information and everything that you need, there can be a learning curve to understand what you are looking at
• having all notifications on for slack/teams can cause lots of notifications in a larger organization
• like any technology, there is room for error with feature issues or integrations issues

Incentivized

• For a non-profit pricing could always be better

Incentivized

great usability, bit of a learning curve with the product because there is so much information to digest and Rootly gives you lots of different angles and preferences for how you would like to see it displayed. For those with high tech skills its much easier but for those who are less tech savvy it can be overwhelming

Incentivized

We were a Secureworks customer and there were limitations on the platform that caused us to evaluate competitors. We didn't get to far in discussions with Palo but from what we heard and reach about Sophos RR it was an easy decision.

Incentivized

• streamlined communication for our entire business, one stop shop for incidents and their updates
• Improved collaboration and engagement from our org
• faster response times and more accurate reporting

Incentivized

• It was a positive when we negotiated our cyber insurance
• It is comforting to the Board of Trustees that we have this in our back pocket
• Helps us sleep at night knowing they're a phone call away

Incentivized