TrustRadius: an HG Insights company

Sophos Rapid Response

Score9.5 out of 10

3 Reviews and Ratings

What is Sophos Rapid Response?

Sophos Rapid Response provides assistance, identifying and neutralizing active threats against the organization – delivered by an expert team of incident responders. Whether it is an infection, compromise, or unauthorized access attempting to circumvent security controls, Sophos aims to stop it.

Categories & Use Cases

Top Performing Features

  • Company-wide Incident Reporting

    Built-in enterprise-level ticketing system to leverage the knowledge of the entire workforce, not just the security team

    Category average: 8.8

  • Integration with Other Security Systems

    Pre-built integration with other security systems like SIEM and threat intelligence

    Category average: 7.5

  • Attack Chain Visualization

    Attack chain visualization to help identify root cause

    Category average: 6.5

Areas for Improvement

  • Centralized Dashboard

    A central dashboard provides analysts with a clear look at the most important data

    Category average: 8.5

  • Machine Learning to Prevent Incidents

    Incident prevention powered by machine learning with no human intervention

    Category average: 8.8

  • Live Response for Rapid Remediation

    Live remediation response allows incident responders to initiate remediation from anywhere over secure connection

    Category average: 8.3

Sophos Rapid Response. The sleep aid cure to help you sleep soundly at night.

Use Cases and Deployment Scope

We have the Sophos Rapid response team on retainer. If there were to be a breach of any kind we can reach out to the expert team to assist us in understanding, investigating and neutralizing the active threat. This has also been a positive for our Cyber Security insurance negotiations. We are confident we have a plan winning plan in place.

Pros

  • 24/7 team of remote incident responders
  • Full-scale incident response service that will triage, contain and neutralize active threats
  • Port Mortem of the incident with recommendations

Cons

  • For a non-profit pricing could always be better

Return on Investment

  • It was a positive when we negotiated our cyber insurance
  • It is comforting to the Board of Trustees that we have this in our back pocket
  • Helps us sleep at night knowing they're a phone call away

Alternatives Considered

Secureworks Counter Threat Unit (CTU) and Palo Alto Networks Advanced Threat Prevention

Other Software Used

Cisco DNA Center, Cisco Spaces, Palo Alto Networks Next-Generation Firewalls - PA Series