Round-Robin Mailer vs. Zoho CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Round-Robin Mailer | N/A | N/A | For companies with a sales staff that have leads arriving by email, a solution that aims to distribute leads promptly, reliably, and fairly to staff. Round-Robin Mailer connects directly to a POP3/IMAP4 mail server, reads all email, and forwards each one to a member of the staff in a rotating fashion. Because leads are important, Round-Robin Mailer is designed for maximum reliability. Other features include statistical reporting, archiving, staff scheduling and favoritism, and a rules-based… | $99 one-time fee (for 5 activations) |
 Zoho CRM | Score8.7 out of 10 | N/A | Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module. | $14 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | $99 for 5 activations | $14 /user/month | ||||||||||||||
| Additional Details | A $99 license entitles the user to 5 activations. Once activated, the software will remain activated indefinitely unless it is moved to a different drive, or if a major upgrade (such as 1.0 to 2.0) is installed. Minor upgrades (such as 1.0 to 1.1) are free. The 5 activations are not restricted to one machine or user. | — | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Round-Robin Mailer | Zoho CRM | |
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| Likelihood to Recommend | - | 8.6 |
| Likelihood to Renew | - | 7.6 |
| Usability | - | 7.8 |
| Availability | - | 8.8 |
| Performance | - | 8.5 |
| Support Rating | - | 6.1 |
| In-Person Training | - | 8.0 |
| Online Training | - | 5.5 |
| Implementation Rating | - | 5.6 |
| Configurability | - | 5.1 |
| Contract Terms and Pricing Model | - | 9.5 |
| Ease of integration | - | 7.2 |
| Product Scalability | - | 5.7 |
| Professional Services | - | 8.3 |
| Vendor post-sale | - | 7.7 |
| Vendor pre-sale | - | 7.8 |