Rublon vs. SAP Customer Data Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rublon
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Rublon enables workforces to securely access an organization's networks, servers and applications. With it, users can protect data via multi-factor authentication, and comply with data protection regulations like GDPR. The vendor says Rublon can be deployed organization-wide, enabling MFA for all cloud apps, VPNs, servers, workstations, internal as well as on-premise apps.
$0
up to 1 user
SAP Customer Data Solutions
Score 8.4 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Pricing
RublonSAP Customer Data Solutions
Editions & Modules
Free
$0
up to 1 user
Business
$1
per user
No answers on this topic
Offerings
Pricing Offerings
RublonSAP Customer Data Solutions
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsThe minimum number of user licenses that can be purchased for Rublon Business is 30.
More Pricing Information
Community Pulse
RublonSAP Customer Data Solutions
Features
RublonSAP Customer Data Solutions
Tag Management
Comparison of Tag Management features of Product A and Product B
Rublon
-
Ratings
SAP Customer Data Solutions
7.8
28 Ratings
6% below category average
Tag library00 Ratings7.827 Ratings
Tag variable mapping00 Ratings7.725 Ratings
Ease of writing custom tags00 Ratings7.826 Ratings
Rules-driven tag execution00 Ratings7.826 Ratings
Tag performance monitoring00 Ratings7.925 Ratings
Page load times00 Ratings8.026 Ratings
Mobile app tagging00 Ratings7.625 Ratings
Library of JavaScript extensions00 Ratings7.724 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Rublon
-
Ratings
SAP Customer Data Solutions
7.9
28 Ratings
4% below category average
Standard visitor segmentation00 Ratings7.928 Ratings
Behavioral visitor segmentation00 Ratings8.027 Ratings
Traffic allocation control00 Ratings7.627 Ratings
Website personalization00 Ratings8.026 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Rublon
-
Ratings
SAP Customer Data Solutions
7.9
29 Ratings
7% below category average
Account Scoring00 Ratings7.627 Ratings
Customer Data Governance00 Ratings8.128 Ratings
Data Connectors00 Ratings7.829 Ratings
Data Enhancement00 Ratings7.929 Ratings
Data Ingestion00 Ratings7.729 Ratings
Data Storage00 Ratings8.129 Ratings
Data Visibility00 Ratings7.829 Ratings
Event Data00 Ratings7.727 Ratings
Identity Resolution00 Ratings8.227 Ratings
Best Alternatives
RublonSAP Customer Data Solutions
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.8 out of 10
Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.8 out of 10
Enterprises
Cisco Duo
Cisco Duo
Score 9.5 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RublonSAP Customer Data Solutions
Likelihood to Recommend
8.0
(1 ratings)
8.5
(58 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(10 ratings)
Usability
-
(0 ratings)
9.1
(7 ratings)
Availability
-
(0 ratings)
8.9
(57 ratings)
Performance
-
(0 ratings)
7.3
(7 ratings)
Support Rating
-
(0 ratings)
9.1
(8 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
-
(0 ratings)
7.3
(7 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(1 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
RublonSAP Customer Data Solutions
Likelihood to Recommend
Rublon
The risk of interception or manipulation by hackers is reduced. It manages to be combined with other means of authentication, they allow the developer's software to be completed with the AMF software. The application tests the user's rights and links him to its services and data. The authentication of the interested party is one of the many keys to this process.
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SAP
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
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Pros
Rublon
  • It is recommended to introduce authentication software using a phased approach.
  • This authentication software can also be used via the risk-based authentication approach.
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SAP
  • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
  • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
  • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
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Cons
Rublon
  • This mechanism certainly allows to protect a work site, but it can be expensive from an application point of view.
  • It is unavoidable to precisely verify the user at the launch of the workstation and/or at the connection to its application using the measures of the security policy and also to show that the authentication procedure is correctly applied.
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SAP
  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
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Likelihood to Renew
Rublon
No answers on this topic
SAP
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
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Usability
Rublon
No answers on this topic
SAP
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
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Reliability and Availability
Rublon
No answers on this topic
SAP
Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.
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Performance
Rublon
No answers on this topic
SAP
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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Support Rating
Rublon
No answers on this topic
SAP
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
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In-Person Training
Rublon
No answers on this topic
SAP
because it was made directly in the company
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Online Training
Rublon
No answers on this topic
SAP
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
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Implementation Rating
Rublon
No answers on this topic
SAP
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
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Alternatives Considered
Rublon
A user communications neighbor serves as an immediate access gate to all applications to which the appropriate permission has been provided. The end user will simply have to have a single effectively secure signal. we get the authentication required to be able to verify a user. This provides greater fixity, speed and also efficiency of the connection.
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SAP
There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.
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Scalability
Rublon
No answers on this topic
SAP
because the platform actually allows you to scale at any time if designed following best practices
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Return on Investment
Rublon
  • Consequently, with an OTP system, the user has an expert forecaster who provides him with a password upon request.
  • This password is valid for a limited duration, and for a single use.
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SAP
  • Having a single, stremlined point of entry for the customers improves the overall customer experience
  • By the same reason, maintenance costs are reduced because interventions focus on a single object
  • It's versatile in its integration so there is no need to change the surrounding software ecosystem
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ScreenShots

Rublon Screenshots

Screenshot of Rublon MFA for Windows Logon with Mobile Push

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform