Sage CRM vs. SalesPanda

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sage CRM
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
$45
Per User per Month
SalesPanda
Score 7.0 out of 10
N/A
SalesPanda is a sales enablement and acceleration platform that helps brands sell more via extended enterprise (Agents, Advisors, Distributors, Partners, Sales Teams, Branches etc.). The platform helps improve sales productivity and performance of partners and sales teams with effective digital automation and deep Analytics. It is integrated with modules that help brands recruit new potential hires, enable them with training, coaching materials, guides, videos and tools. Partners and sales…
$0
per month
Pricing
Sage CRMSalesPanda
Editions & Modules
Sage CRM (cloud)
$45
Per User per Month
Sage CRM (on premise)
$0
Lifetime License per Seat
Free
$0
per month
Basic
$49
per month
Professional
$99
per month
Enterprise
$199
per month
Offerings
Pricing Offerings
Sage CRMSalesPanda
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$49 per month
Additional DetailsTiered pricing is available for multiple users.
More Pricing Information
Community Pulse
Sage CRMSalesPanda
Features
Sage CRMSalesPanda
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Sage CRM
8.8
Ratings
13% above category average
SalesPanda
-
Ratings
Customer data management / contact management9.00 Ratings00 Ratings
Workflow management8.60 Ratings00 Ratings
Territory management8.50 Ratings00 Ratings
Opportunity management8.90 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings00 Ratings
Contract management8.60 Ratings00 Ratings
Quote & order management9.00 Ratings00 Ratings
Interaction tracking9.20 Ratings00 Ratings
Channel / partner relationship management8.70 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Sage CRM
8.1
Ratings
7% above category average
SalesPanda
-
Ratings
Case management8.00 Ratings00 Ratings
Call center management8.20 Ratings00 Ratings
Help desk management8.20 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Sage CRM
8.7
Ratings
14% above category average
SalesPanda
-
Ratings
Lead management8.80 Ratings00 Ratings
Email marketing8.70 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Sage CRM
9.0
Ratings
17% above category average
SalesPanda
-
Ratings
Task management9.00 Ratings00 Ratings
Billing and invoicing management9.00 Ratings00 Ratings
Reporting9.10 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Sage CRM
8.6
Ratings
13% above category average
SalesPanda
-
Ratings
Forecasting8.70 Ratings00 Ratings
Pipeline visualization8.40 Ratings00 Ratings
Customizable reports8.70 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Sage CRM
8.6
Ratings
14% above category average
SalesPanda
-
Ratings
Custom fields8.50 Ratings00 Ratings
Custom objects8.50 Ratings00 Ratings
Scripting environment9.00 Ratings00 Ratings
API for custom integration8.30 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Sage CRM
8.7
Ratings
5% above category average
SalesPanda
-
Ratings
Single sign-on capability8.70 Ratings00 Ratings
Role-based user permissions8.80 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Sage CRM
9.4
Ratings
25% above category average
SalesPanda
-
Ratings
Social data9.50 Ratings00 Ratings
Social engagement9.30 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Sage CRM
9.0
Ratings
20% above category average
SalesPanda
-
Ratings
Marketing automation9.10 Ratings00 Ratings
Compensation management8.90 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Sage CRM
7.8
Ratings
6% above category average
SalesPanda
-
Ratings
Mobile access7.80 Ratings00 Ratings
User Ratings
Sage CRMSalesPanda
Likelihood to Recommend
8.9
(0 ratings)
7.0
(0 ratings)
Likelihood to Renew
5.1
(0 ratings)
-
(0 ratings)
Usability
8.9
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
-
(0 ratings)
In-Person Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Sage CRMSalesPanda
Likelihood to Recommend
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
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SalesPanda is great. It's a multifaceted user-friendly platform to find your target market, determine interest, and help drive your market. I've reviewed a LOT of software on this same platform and while I can sing the praises of this all day, it's not much different from the other software that's already readily available. I will say this is great for a mid-size agency, as there's no option to purchase separate components separately, and that can be a bit pricey.
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Pros
  • Sage CRM is very intuitive and easy to use. The benefit to organizations using this system is that users will find executing daily tasks seamless and accessing historical information easily while selling or servicing customers and prospects.
  • The dashboards and reporting are extensive at both a global and a client level. In addition, these reports and dashboards are available through any interface (smartphone, tablet, browser). This makes accessing real time information in a meaningful way available to users easy through any device wherever the user is located.
  • Escalations and workflow are also very powerful. Sage CRM uniquely provides the ability for users to execute workflow from within the context of the dashboards. What this means is that every day tasks can be executed quickly without lots of time searching through client records.
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  • They offer a free trial – I know this sounds pretty basic, but not all software offers that. Especially in a market saturated with marketing campaign software, this is a HUGE plus.
  • SalesPanda offers training through online webinars – there isn't a need to go searching around on YouTube if you don't understand something. Additional plus!
  • Their customer support is top-notch. If we ever ran into an issue, we were never on hold for longer than a couple of minutes. Excellent attention to customer care.
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Cons
  • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
  • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
  • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
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  • We didn't like that SalesPanda came as an entire package (which can be pricey). It would be nice if you could purchase different parts of it separately.
  • There's no A/B testing. This is something others offer that SalesPanda doesn't.
  • While customer service is great, their business hours are a little wonky. I'd prefer to have 24/7 customer care rather than 8-5.
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Likelihood to Renew
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
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No answers on this topic
Usability
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
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No answers on this topic
Performance
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
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No answers on this topic
Support Rating
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
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No answers on this topic
In-Person Training
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
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No answers on this topic
Implementation Rating
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
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No answers on this topic
Alternatives Considered
Sage is an awesome CRM and has several functionalities that several small business can take advantage of however for a small start up business that is trying to get its legs, Hubspot has affordable pricing and complete customization of the backend, meaning that you can create the perfect CRM for your own unique business
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Zoho Campaigns is super affordable, but very basic with what you get. SalesPanda is similar, and while that may be appealing to a smaller company, I would say take the leap and spend the extra money. SalesPanda isn't perfect, but it's the best bang for your proverbial buck. Our clients have been very happy with the results.
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Return on Investment
  • It is very affordable in pricing, compared to competitors
  • Lead management and convertion into prospects is also a very easy process
  • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
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  • SalesPanda has given us a stable platform to advertise our clients' strengths through its easy-to-use content marketing tool
  • They have templates that allow you to market initiatives to help boost productivity (by saving time). Definitely a plus.
  • SalesPanda focuses on content and generating leads...we use it to post our clients content to blogs, case studies, etc. Very nice!
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ScreenShots

SalesPanda Screenshots

Screenshot of Home Page  with easy to navigate featuresScreenshot of Content Library with all the branded marketing content to share across different channels.Screenshot of Co-branding templates to share along with the content shared onlineScreenshot of Select Languages to access content in regional languages and share it with your end customers.Screenshot of A business microsite with necessary contact details, achievements, testimonials etc., for each salesperson and partner to create a credible online presence.Screenshot of Easily import phone contacts to share content and engage with customers.