Salesforce Commerce Cloud vs. Shift4Shop
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce Commerce Cloud | Score8 out of 10 | N/A | Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming. | $4 per month |
 Shift4Shop | Score1.2 out of 10 | N/A | Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020. | $39 per month |
| Salesforce Commerce Cloud | Shift4Shop | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value | Shift4Shop offers a free enterprise-grade plan for US customers who use their payment processing. | ||||||||||||||
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| Salesforce Commerce Cloud | Shift4Shop | |||||||||||||||||||||||||||||||
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| Online Storefront |
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| Online Shopping Cart |
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| Online Payment System |
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| eCommerce Marketing |
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| eCommerce Business Management |
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| Salesforce Commerce Cloud | Shift4Shop | |
|---|---|---|
| Likelihood to Recommend | 7.8 | 1.0 |
| Likelihood to Renew | 7.8 | 1.0 |
| Usability | 8.9 | 4.0 |
| Availability | 8.0 | 2.0 |
| Performance | 9.0 | 5.0 |
| Support Rating | 9.0 | 4.0 |
| In-Person Training | 8.0 | - |
| Implementation Rating | 8.0 | 2.0 |
| Product Scalability | - | 2.0 |