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Salesforce Commerce Cloud vs. Shopify

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Commerce Cloud

    Score8 out of 10
    N/ASalesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

    $4

    per month

    Shopify

    Score9.1 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    Pricing
    Salesforce Commerce CloudShopify
    Editions & Modules
    No answers on this topic
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Offerings
    Pricing Offerings
    Salesforce Commerce CloudShopify
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsB2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise ValueA 25% discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Salesforce Commerce CloudShopify
    Considered Both Products
    Salesforce
    Chose Salesforce Commerce Cloud
    1. The learning curve of Shopify is not too steep, so it does create hinderance for non-technical folks 2. I personally found the AI-powered insights in Shopify to be more accurate than the ones provided in Salesforce Commerce Cloud.
    Incentivized
    Chose Salesforce Commerce Cloud
    Salesforce Commerce Cloud is as good as the other platforms. On some of my past reviews I pointed out what Magento and Shopify do better than Salesforce Commerce Cloud and what Salesforce Commerce Cloud does better. To quickly recap:
    -Salesforce Commerce Cloud makes it very …
    Incentivized
    Chose Salesforce Commerce Cloud
    All relative to your organizational size. Shopify works for small to mid, Magento for small to large, commerce tools would be a large-scale plus. Hire a skilled consultant to help you make a decision of this caliber!
    Incentivized
    Chose Salesforce Commerce Cloud
    We also explored Shopify and thought it did a pretty good job of what we were looking for. I think the thing that really sold us is that we already have Salesforce Sales Cloud and Marketing Cloud so this was an easy addition for us to make. It's a lot easier to have all our …
    Incentivized
    Chose Salesforce Commerce Cloud
    Salesforce Commerce Cloud offered more product variables than Shopify.
    Salesforce was a proper SAAS solution whereas CS-cart wasn't and required more internal dev
    Incentivized
    Chose Salesforce Commerce Cloud
    Shopify's similarities to Salesforce Commerce Cloud are mainly with bulk uploading, shipments, and customization. [Shopify] doesn't let you add team members from different departments, as it's a blank back end store CRM. The commerce cloud goes above and beyond with seamless …
    Incentivized
    Chose Salesforce Commerce Cloud
    We selected Salesforce Commerce Cloud due to the options available on the back-office for merchants. The availability to create complex scenarios. The scalability for multiple countries and languages. The integration with other Salesforce solutions already in place to create …
    Incentivized
    Chose Salesforce Commerce Cloud
    All the options and demos were good; we see them all efficient and best suites; the option to choose Salesforce commerce cloud came into the picture when we thought of integrating customer service and promotions as we already use Salesforce service cloud as the support backbone …
    Incentivized
    Chose Salesforce Commerce Cloud
    We selected Salesforce Commerce Cloud over other vendors in order to enhance customer relationships. Maintaining existing customers is comparatively easy. It thus helps to maintain strong customer focus and also to improve partner and supplier relationships. In addition, in …
    Incentivized
    Chose Salesforce Commerce Cloud
    Salesforce Commerce Cloud might be pricer than competitors but it surely worth the difference. The tool is integrated with Salesforce CRM, and a full usage of Salesforce asset adds value to its adoption. The implementation of the tool was smooth and fast. All the team that use …
    Incentivized
    Chose Salesforce Commerce Cloud
    Since we are operating within the Salesforce platform such as the DMP and Marketing Cloud, integrating Commerce Cloud was an efficient and consistent way to streamline the processes.
    Incentivized
    Chose Salesforce Commerce Cloud
    In the end, we just wanted something that felt like SFDC which could translate better to our commerce needs. We wanted to stick with one ecosystem over multiple products for the sake of integration. We plan to stay within the salesforce world for a while to come so this worked …
    Incentivized
    Chose Salesforce Commerce Cloud
    From the initial discovery and research, it appeared to be far more robust. It was presented as an enterprise-level solution that can grow and scale with the company. Having the Salesforce name and innovation associated with it is something that really helped sway the decision …
    Incentivized
    Shopify
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce Commerce CloudShopify
    Online Storefront
    Comparison of Online Storefront features of Salesforce Commerce Cloud and Shopify
    Feature
    Salesforce Commerce Cloud
    7.9
    37 Ratings
    Shopify
    8.7
    136 Ratings
    Product catalog & listings8.334 Ratings9.5136 Ratings
    Product management8.934 Ratings8.7134 Ratings
    Bulk product upload8.233 Ratings8.6115 Ratings
    Branding7.233 Ratings8.8134 Ratings
    Mobile storefront7.630 Ratings8.9130 Ratings
    Product variations7.635 Ratings9.0127 Ratings
    Website integration5.634 Ratings8.6127 Ratings
    Visual customization9.235 Ratings8.0133 Ratings
    CMS8.932 Ratings8.1109 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Salesforce Commerce Cloud and Shopify
    Feature
    Salesforce Commerce Cloud
    7.8
    31 Ratings
    Shopify
    7.9
    129 Ratings
    Abandoned cart recovery7.826 Ratings7.9120 Ratings
    Checkout user experience7.831 Ratings7.8127 Ratings
    Online Payment System
    Comparison of Online Payment System features of Salesforce Commerce Cloud and Shopify
    Feature
    Salesforce Commerce Cloud
    7.9
    30 Ratings
    Shopify
    9.6
    131 Ratings
    eCommerce security7.930 Ratings9.6131 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Salesforce Commerce Cloud and Shopify
    Feature
    Salesforce Commerce Cloud
    8.6
    33 Ratings
    Shopify
    8.4
    133 Ratings
    Promotions & discounts8.231 Ratings9.2128 Ratings
    Personalized recommendations9.433 Ratings8.432 Ratings
    SEO8.229 Ratings7.6124 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Salesforce Commerce Cloud and Shopify
    Feature
    Salesforce Commerce Cloud
    8.6
    35 Ratings
    Shopify
    8.2
    134 Ratings
    Multi-site management8.130 Ratings6.719 Ratings
    Order processing9.032 Ratings9.8132 Ratings
    Inventory management8.331 Ratings7.8131 Ratings
    Shipping9.226 Ratings7.8124 Ratings
    Custom functionality8.533 Ratings8.6124 Ratings
    User Ratings
    Salesforce Commerce CloudShopify
    Likelihood to Recommend
    7.8
    (48 ratings)
    8.2
    (149 ratings)
    Likelihood to Renew
    7.8
    (11 ratings)
    9.2
    (15 ratings)
    Usability
    8.9
    (4 ratings)
    10.0
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    10.0
    (2 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    10.0
    (1 ratings)