Salesforce Commerce Cloud vs. Zoho Commerce
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce Commerce Cloud | Score8 out of 10 | N/A | Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming. | $4 per month |
 Zoho Commerce | Score8.3 out of 10 | N/A | Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge. | $22 per month Billed Annually |
| Salesforce Commerce Cloud | Zoho Commerce | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value | Zoho Commerce offers a free trial for 30 days, after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget & scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses. Pricing details are outlined below: - Commerce Starter: $22/month (billed annually), $27/month (billed monthly), for 2,000 customer accounts & 2,000 products. - Commerce Pro: $60/month (billed annually), $75/month (billed monthly), for unmetered customer accounts & 10,000 products. - Commerce Advanced: $140/month (billed annually), $175/month (billed monthly), for unmetered customer accounts & 50,000 products. | ||||||||||||||
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| Online Storefront |
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| Online Shopping Cart |
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| Online Payment System |
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| eCommerce Marketing |
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| eCommerce Business Management |
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| Salesforce Commerce Cloud | Zoho Commerce | |
|---|---|---|
| Likelihood to Recommend | 7.7 | 8.0 |
| Likelihood to Renew | 7.8 | - |
| Usability | 8.9 | - |
| Availability | 8.0 | - |
| Performance | 9.0 | - |
| Support Rating | 9.0 | - |
| In-Person Training | 8.0 | - |
| Implementation Rating | 8.0 | - |