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Salesforce CRM Analytics vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce CRM Analytics

    Score7.1 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    Salesforce CRM AnalyticsSalesforce Sales Cloud
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    Salesforce CRM AnalyticsSalesforce Sales Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce CRM AnalyticsSalesforce Sales Cloud
    Considered Both Products
    Salesforce
    Chose Salesforce CRM Analytics
    Salesforce is having the positive as it has inbuilt other modules where they have their own data but other tools have to get the data from other systems
    Incentivized
    Chose Salesforce CRM Analytics
    Our company chose it while trying to use other analytics software. The team all agree that this is a very good product and that it deserves to be put up against all others. Managers were very happy with the way it helped promote the sales team to better themselves. Highly …
    Incentivized
    Chose Salesforce CRM Analytics
    The reason is that this requires less development and is more of a point and click system that every user will enjoy more.
    Incentivized
    Chose Salesforce CRM Analytics
    It's best for simple quick analytics. For more complex insights it takes a bit of manipulating. Salesforce Analytics Cloud is in its infancy, but the fact that it is built on the Salesforce platform is a big plus for any institution/organization using salesforce as its primary …
    Incentivized
    Chose Salesforce CRM Analytics
    Honestly, this was a new one for us. I'm not entirely sure what was being used before this option to track the lifecycles of our sales. Maybe just a notes page from within salesforce?
    Incentivized
    Chose Salesforce CRM Analytics
    I didnt - it is a global purchasing team decision! Happy with it nonetheless.
    Incentivized
    Chose Salesforce CRM Analytics
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as …
    Incentivized
    Chose Salesforce CRM Analytics
    In terms of how Salesforce Analytics Cloud stacks up in comparison to other products, it's a no brainer. When you combine the entire CRM of Salesforce alongside the analytics...especially when data is the main driver behind anything in business. Couldn't think of another …
    Incentivized
    Chose Salesforce CRM Analytics
    I would say Marketo is the closest thing to Salesforce Analytics Cloud that I have experienced. I wasn't given the choice about selecting Salesforce Analytics Cloud, but I am satisfied with the decision because I find it very easy to use. It has many valuable features included …
    Incentivized
    Chose Salesforce CRM Analytics
    I haven't used comparable tools, other than Domo. And Domo as a BI tool is more geared at making high level inferences off raw data. Salesforce Analytics pulls in data from an existing Salesforce suite to make the inferences. But then you can make iterative changes, and track …
    Incentivized
    Chose Salesforce CRM Analytics
    I ultimately went with Salesforce because I needed to get started fast and I was already familiar with the software. I did end up renewing my contract for another year because I didn't have time to fully evaluate other software. However, I've done demos with competitors and …
    Incentivized
    Chose Salesforce CRM Analytics
    It's one of the few analytic programs used for my org and is a good baseline for what we will choose to use in the future.
    Incentivized
    Chose Salesforce CRM Analytics
    Salesforce Analytics Cloud is in its infancy, but the fact that it is built on the Salesforce.com platform is a big plus for any institution/organization using Salesforce as its primary CRM. The ability to natively report and build analytics components on top of existing SFDC …
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce CRM AnalyticsSalesforce Sales Cloud
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    8.5
    46 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Pixel Perfect reports8.639 Ratings00 Ratings
    Customizable dashboards7.646 Ratings00 Ratings
    Report Formatting Templates9.244 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    8.0
    47 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Drill-down analysis7.646 Ratings00 Ratings
    Formatting capabilities8.446 Ratings00 Ratings
    Integration with R or other statistical packages6.835 Ratings00 Ratings
    Report sharing and collaboration9.044 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    8.5
    45 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Publish to Web9.335 Ratings00 Ratings
    Publish to PDF9.042 Ratings00 Ratings
    Report Versioning8.541 Ratings00 Ratings
    Report Delivery Scheduling8.038 Ratings00 Ratings
    Delivery to Remote Servers7.732 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    8.3
    43 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.640 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.938 Ratings00 Ratings
    Predictive Analytics7.540 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    8.4
    46 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Multi-User Support (named login)8.644 Ratings00 Ratings
    Role-Based Security Model8.144 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.140 Ratings00 Ratings
    Single Sign-On (SSO)8.639 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    6.6
    43 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Responsive Design for Web Access7.341 Ratings00 Ratings
    Mobile Application6.032 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.237 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    7.3
    31 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    REST API7.429 Ratings00 Ratings
    Javascript API7.927 Ratings00 Ratings
    iFrames6.923 Ratings00 Ratings
    Java API7.926 Ratings00 Ratings
    Themeable User Interface (UI)8.526 Ratings00 Ratings
    Customizable Platform (Open Source)5.125 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management00 Ratings9.3261 Ratings
    Workflow management00 Ratings8.3252 Ratings
    Territory management00 Ratings7.7204 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.7238 Ratings
    Contract management00 Ratings7.9209 Ratings
    Quote & order management00 Ratings7.7192 Ratings
    Interaction tracking00 Ratings8.8223 Ratings
    Channel / partner relationship management00 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    7.8
    99 Ratings
    Case management00 Ratings8.397 Ratings
    Call center management00 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management00 Ratings8.5234 Ratings
    Email marketing00 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management00 Ratings8.9231 Ratings
    Billing and invoicing management00 Ratings7.674 Ratings
    Reporting00 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting00 Ratings8.1223 Ratings
    Pipeline visualization00 Ratings8.0242 Ratings
    Customizable reports00 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields00 Ratings9.0244 Ratings
    Custom objects00 Ratings9.0233 Ratings
    Scripting environment00 Ratings8.2173 Ratings
    API for custom integration00 Ratings8.5203 Ratings
    Security
    Comparison of Security features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability00 Ratings8.9215 Ratings
    Role-based user permissions00 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data00 Ratings9.0154 Ratings
    Social engagement00 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation00 Ratings8.4208 Ratings
    Compensation management00 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of Salesforce CRM Analytics and Salesforce Sales Cloud
    Feature
    Salesforce CRM Analytics
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access00 Ratings7.9227 Ratings
    User Ratings
    Salesforce CRM AnalyticsSalesforce Sales Cloud
    Likelihood to Recommend
    7.0
    (47 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (58 ratings)
    Usability
    7.7
    (6 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    7.7
    (6 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    8.1
    (41 ratings)
    8.2
    (5 ratings)
    Data Sources
    7.7
    (41 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)