| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce CRM Analytics | Score7.2 out of 10 | N/A | Salesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools. | $125 per month |
 Zoho Analytics | Score8.2 out of 10 | Small Businesses (1-50 employees) | Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance. | $30 per month 2 users |
| Salesforce CRM Analytics | Zoho Analytics | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Salesforce CRM Analytics | Zoho Analytics | |
|---|---|---|
| Considered Both Products | Chose Salesforce CRM Analytics It is better to the integration with all our existing systems, despite of the higher cost if you compare it with the others Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Zoho Analytics Zoho has good reporting and analytical tools if they work on more API integration. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoho Analytics Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Salesforce CRM Analytics | Zoho Analytics | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| BI Standard Reporting |
| ||||||||||||||||||||||
| Ad-hoc Reporting |
| ||||||||||||||||||||||
| Report Output and Scheduling |
| ||||||||||||||||||||||
| Data Discovery and Visualization |
| ||||||||||||||||||||||
| Access Control and Security |
| ||||||||||||||||||||||
| Mobile Capabilities |
| ||||||||||||||||||||||
| Application Program Interfaces (APIs) / Embedding |
| ||||||||||||||||||||||
| Salesforce CRM Analytics | Zoho Analytics | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 7.2 |
| Likelihood to Renew | - | 8.9 |
| Usability | 7.7 | 7.8 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 7.7 | 5.4 |
| Implementation Rating | 6.0 | 5.5 |
| Data Sharing and Collaboration | 8.1 | 7.7 |
| Data Sources | 7.7 | 8.8 |
| Ease of integration | - | 7.3 |
| Product Scalability | - | 7.2 |
| Vendor post-sale | - | 7.3 |
| Vendor pre-sale | - | 8.2 |
