Salesforce Experience Cloud vs. Wisdom Community
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Salesforce Experience Cloud | Score7.8 out of 10 | N/A | Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and… | N/A |
Wisdom Community | N/A | Mid-Size Companies (51-1,000 employees) | A customizable Knowledge Community Management Platform With Wisdom, users can communicate directly with customers or specific team members, create engaging communities, set up workgroups, allocate tasks, and collaborate – all from one platform. Wisdom boasts advanced community engagement features that benefits businesses with reduced support costs, improved insights into customer behavior, and an overall better experience for customers. Internally, it helps… | $50 per month per installation |
| Salesforce Experience Cloud | Wisdom Community | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | A customized enterprise solution is available, for details please contact us. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Salesforce Experience Cloud | Wisdom Community | ||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Security |
| ||||||||||||||||||||||||||||||||||
| Platform & Infrastructure |
| ||||||||||||||||||||||||||||||||||
| Web Content Creation |
| ||||||||||||||||||||||||||||||||||
| Web Content Management |
| ||||||||||||||||||||||||||||||||||
| Results and Analysis |
| ||||||||||||||||||||||||||||||||||
| Digital Experience Platform |
| ||||||||||||||||||||||||||||||||||
| Salesforce Experience Cloud | Wisdom Community | |
|---|---|---|
| Likelihood to Recommend | 10.0 | - |
| Usability | 9.4 | - |
| Performance | 9.1 | - |
| Support Rating | 7.7 | - |
| Ease of integration | 9.4 | - |