Salesforce Field Service vs. ServiceTitan
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce Field Service | Score8.5 out of 10 | N/A | Field Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce. | $600 per year per user |
 ServiceTitan | Score5.5 out of 10 | N/A | ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual… | $125 per technician/per month |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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| Salesforce Field Service | ServiceTitan | |
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| Likelihood to Recommend | 8.7 | 3.5 |
| Likelihood to Renew | 8.5 | - |
| Usability | - | 4.1 |
| Support Rating | 7.0 | - |
| Online Training | 7.3 | - |