Salesforce Lightning Platform vs. SAP Integration Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Lightning Platform
Score 7.7 out of 10
N/A
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
$25
Per User Per Month
SAP Integration Suite
Score 8.5 out of 10
N/A
SAP Integration Suite is an integration platform-as-a-service (iPaaS) that helps quickly integrate on-premises and cloud-based processes, services, applications, events, and data. It is used to accelerate innovation, automate more processes, and realize a faster time to value.
$11,199
per year
Pricing
Salesforce Lightning PlatformSAP Integration Suite
Editions & Modules
Starter
$25.00
Per User Per Month
Plus
$100.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Salesforce Lightning PlatformSAP Integration Suite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAccess to free tier services does not expire while there is an active Pay-As-You-Go or CPEA account with SAP. Once a free tier service limit has been reached users have the option to update from a free to a paid service plan in the same account.
More Pricing Information
Community Pulse
Salesforce Lightning PlatformSAP Integration Suite
Features
Salesforce Lightning PlatformSAP Integration Suite
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Salesforce Lightning Platform
7.5
39 Ratings
6% below category average
SAP Integration Suite
-
Ratings
Ease of building user interfaces5.839 Ratings00 Ratings
Scalability8.837 Ratings00 Ratings
Platform management overhead7.333 Ratings00 Ratings
Workflow engine capability7.035 Ratings00 Ratings
Platform access control8.836 Ratings00 Ratings
Services-enabled integration9.036 Ratings00 Ratings
Development environment creation7.233 Ratings00 Ratings
Development environment replication7.331 Ratings00 Ratings
Issue monitoring and notification7.234 Ratings00 Ratings
Issue recovery6.431 Ratings00 Ratings
Upgrades and platform fixes7.836 Ratings00 Ratings
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Salesforce Lightning Platform
-
Ratings
SAP Integration Suite
7.9
158 Ratings
1% below category average
Pre-built connectors00 Ratings8.3147 Ratings
Connector modification00 Ratings7.9130 Ratings
Support for real-time and batch integration00 Ratings8.4144 Ratings
Data quality services00 Ratings7.7136 Ratings
Data security features00 Ratings8.0143 Ratings
Monitoring console00 Ratings7.0145 Ratings
Best Alternatives
Salesforce Lightning PlatformSAP Integration Suite
Small Businesses
AWS Lambda
AWS Lambda
Score 8.8 out of 10
Make
Make
Score 8.9 out of 10
Medium-sized Companies
Red Hat OpenShift
Red Hat OpenShift
Score 9.3 out of 10
IBM App Connect
IBM App Connect
Score 9.5 out of 10
Enterprises
Red Hat OpenShift
Red Hat OpenShift
Score 9.3 out of 10
IBM App Connect
IBM App Connect
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Salesforce Lightning PlatformSAP Integration Suite
Likelihood to Recommend
6.8
(39 ratings)
8.5
(262 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(3 ratings)
Usability
7.4
(4 ratings)
8.0
(2 ratings)
Support Rating
8.1
(15 ratings)
6.0
(4 ratings)
Implementation Rating
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
Salesforce Lightning PlatformSAP Integration Suite
Likelihood to Recommend
Salesforce
We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
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SAP
In our case to have a such a poweful middleware in the cloud, give us a lot of benefits such as maintenance and support. In the integration part to be able to connect SAP and Non SAP applications makes SAP Integration Suite a good investment when our master data in this case is in S4HANA. Less appropriate is that sometimes the updates in production tenant failed and they have to downgrade or repair the issues. Affecting the usage of the tool. I guess SAP team have to be more aware of performing the changes and tested well on development environments and then when they know for sure that is the correct way to go with the update put it in production.
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Pros
Salesforce
  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
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SAP
  • Enhanced API management features that allow now the integration with a multitude of data feeds and rating agencies
  • Immediate evaluation of potential issues and configurable thresholds and automatic notifications.
  • The application will monitor all aspects of compliance and update them automatically for several jurisdictions at time
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Cons
Salesforce
  • Can be cumbersome: takes multiple clicks to get where you need to go
  • Lightning is slower than original Salesforce, and it is very noticeable
  • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
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SAP
  • Provide more pre-built integrations to use within SuccessFactors or other modules instead of everything having to be custom built
  • Support is unable to provide advice on custom builds so you often have to engage a 3rd party partner
  • Works best when you have the functional and technical teams working together. Otherwise, the system is too technical for a functional user to create integration and a technical user not always understand the functional perspective
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Likelihood to Renew
Salesforce
No answers on this topic
SAP
SAP Integration Suite is very helpful to us in many ways to manage purchase procedures, stocks, and data of vendors and suppliers. Also, it helps to manage data for service providers. SAP Integration Suite has the tool to conduct training and evaluation. Unique features like the cloud can provide access from any place and by any device is very helpful.
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Usability
Salesforce
UI can be quite complex, but the more that is required will bring more complexity. Can handle complexity and variety very well, but makes ground-level views harder when not knowing full extent of functionality. Finding new functionalities can be difficult to pinpoint on some pages
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SAP
It's very easy to use and configure.
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Support Rating
Salesforce
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
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SAP
Support is hard to reach and takes a long time to get a response.
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Implementation Rating
Salesforce
No answers on this topic
SAP
Work with an SAP implementation partner, if possible.
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Alternatives Considered
Salesforce
We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
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SAP
SAP Integration Suite was already part of our SAP stack, part of Business Technology Platform, with out-of-the-box integration with S/4 HANA transactional and ERP system that we are using as our main back-end. Thus, we are achieving significant Total Cost Optimization benefits or running both solutions on the same platform, hosted on Azure cloud.
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Return on Investment
Salesforce
  • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
  • Tracking of current jobs and relating them to past jobs is very useful.
  • More efficient use of Sales Reps time.
  • Sales Managers have good visibility into how their people are working.
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SAP
  • In the long run will enable us to undeploy our on premise solution
  • As long as integration suite doesn't support all capabilities PO has complete migration is hard
  • Will probably be cheaper than our on premise solution when we are completely migrated
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ScreenShots

SAP Integration Suite Screenshots

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