Salesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.
$25
per month per user
ZiftONE
Score 9.2 out of 10
N/A
Zift Solutions Through Partner Marketing Automation Platform is a suite of applications meant to streamline interactions with channel partners, amplify demand, and ease cooperation on co-branded campaigns.
N/A
Pricing
Salesforce Partner Management
ZiftONE
Editions & Modules
Essentials
$25
per month per user
Professional
$75
per month per user
Enterprise
$150
per month per user
Unlimited
$300
per month per user
No answers on this topic
Offerings
Pricing Offerings
Salesforce Partner Management
ZiftONE
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
All plans are billed annually.
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More Pricing Information
Community Pulse
Salesforce Partner Management
ZiftONE
Considered Both Products
Salesforce Partner Management
Verified User
Anonymous
Chose Salesforce Partner Management
Tune provides great on-boarding experience for new users, but the functionality of the product itself is limited. For example if you multiple partners worldwide who sell your product, Salesforce CRM integration is a must to achieve business goals. Salesforce ecosystems helps to …
Impartner is fine for those not using Salesforce, but the ability to customize the Salesforce PRM is far superior and more seamlessly adds data to Salesforce than Impartner does. A lot of customization we needed to do was required to go through Impartner, but we can do anything …
Since our main CRM for the business is Salesforce, the choice for the Salesforce Partner Management was a no-brainer and no other option was researched at the time. While it would not be ideal in most scenarios, for us it proved to be the right choice under our timeframe and …
In general lines, the simple drag-and-drop interface of Salesforce Partner Management makes it a great tool when comparing it with the rest of the tools in the market. Additionally, the vast number of integration with content management systems is not a feature easily found in …
Since our sales team already uses Salesforce, it was easier to just go with Salesforce Partner Management. Salesforce has a very manageable learning curve and has many classes and lessons for users, while PartnerStack is more limited. Salesforce Partner Management has robust …
We had 3-4 systems separated while using SAP with various forms created in 123 forms notified in various notifications going to various mailboxes with people manually checking the deal registrations and MDF. For leads, it was done using SAP with no access to the lead status …
We chose to use the Salesforce Partner Management software because we already used Salesforce and didn't want to add another vendor to our books. The onboarding was smooth, the features are what you would expect from an enterprise-level software platform like Salesforce. The …
Salesforce has a good existing relationship with other ERP applications. It has a brand in its value to give quality products to customers with the uses case of our objectives this application supports better in a relationship and channel partner management, recruitment …
We were also testing the HubSpot Marketing Hub platform at the same time I began utilizing ZiftONE. ZiftONE's data is more reliable than HubSpot, thus we've decided to use it as a backup for systems that need content syndication. However, GetResponse's sales funnel is easier to …
At the same time that I started using ZiftONE, we worked in a test mode with the GetResponse platform. We select ZiftONE as support on platforms that require content syndication since the information it provides us is more accurate than that of GetResponse. However, GetResponse …
Zift is much easier to use than other products we've used. With Zift you have more options and features that are much more beneficial. It also keeps all your information organized and ready to go at any time. Other products don't do this as well. Also, customer care is much …
Honestly, we used Zift because it was free to us for the network we are a part of. However, we will still use it even without that network because of the ease of using it and the price. I Feel it gets everything done that we need it to. Great program.
SFDC - What can be said, SFDC is an industry leader in so many ways and it's add-on and plug-ins can connect to most anything. Even though my company uses SFDC, the biggest reasons were a) cost of adding users to the front end, and b) flexibility without jumping head first into …
For partners on-boarding and information sharing this tool is a perfect fit. It also fits well for admin users as it helps to consolidate all information in one place with most common integrations being supported by Salesforce. So far we've been dipping our toes with this product, but in the future look forward to expanding on functionalities that we utilize in business processes
Overall Relayware is a great product. It's many features in a single package lend itself well for working with partners be that channel partners, direct sales, VARs, indirect sales, or most any other type of partner. With the flexible construction and licensing you can activate the parts of Relayware you want and then easily grow the functionality as your partner management needs grow. This is a very nice solution versus adding additional SaaS systems and spending considerables hours building API connectors. That said, Relayware does have a robust API should you need to connect to other systems. There is native support for SSO connectivity, SFDC (Salesforce.com) and a handful of other third party products. Where you might not want to use Relayware is if it's too big for your organization, so like any SaaS, do your research, talk to Relayware, and evaluate the product. The many features and ability to handle lots of partners definitely adds complexity and comes with a decent, but fair, price tag. So, if you're a small organization just starting out with a few partners, or you have very simple partner management needs, Relayware might not be for you. Then again, it may, since I've found it easy to use several of the product's features beyond just working with partners. So again, evaluate, and draw your own conclusions.
Partner tracking and communication - Relayware allows a holistic view of a partner. Since the tool tracks everything a user does, you can easily see when the partner has sent or received emails, participated in trainings, download files, etc. You can also see how and when back-office users such as admins, partner managers, etc. have communicated with partners, updated dashboards, downloaded reports, and much more. The granularity of the history and tracking is exception for seeing how you and a partner are engaging. It's also very helpful for companies who require an audit trail for activities.
Training/eLearning/onboarding - I've worked with a number of eLearning/LMS platforms over the years and I'm stunned by the learning system built into Relayware. It's hands down far and above many existing standalone products and if Relayware was smart, they would offer this as a standalone item. The system supports the typical eLearning/LMS basics- SCORM support, grading, training by module, etc. but it also allows for custom training paths based on learning modules which can be SCORM, video, HTML, files, and any combination of these. The grading system is separated from the training content which allows for highly flexible user cases. You can created quizzes, tests, and certifications based on individual content modules or a full learning path.
Since the LMS is part of the overall Relayware system which is intended for partner management, you can create a range of onboarding processes/paths which are customized to particular types of partners. The system can support both online and offline activities so you can require xxx to be done online, followed by in-person training, etc. It really is an impressive system. I liked it so much, I decomissioned my instance of a Moodle LMS and I now use the Relayware LMS to serve as both partner eLearning and general customer eLearning through a separate portal.
Flexibility - It's hard to believe the Relayware can do so much in a single SaaS. The system allows for connection to SFDC so working leads and opportunities is simple. A manager or admin can add, edit, and remove web pages with ease. Data can be placed on any webpage using a number of "Relayware tags" which are special HTML tags to pull data from the system and use on a page. Customizable workflows for most any part of the system can be handled via a workflow engine. This could be onboarding, partner signup and registration, lead/deal/opportunity management and routing to appropriate users, Legal and Export compliance checking of documents and files, and on and on.
The only real drawback is that the system is so flexible, it helps to have good training and support so you don't get lost. Luckily this is only an issue for those who administer the system and Relayware is keen to provide good support for their product.
Licensing & cost - My observation is that Relayware has several good options for licensing and overall cost. They break the system down into several key modules so if you don't need something, you can remove it and not pay for it. However, that also makes it easy for the product to grow as your needs do. One of their license modules is by back-office users, not front-office. The benefit of this is when coupled with SFDC, you only need a single SFDC license for all of your field personnel and front end users. Since one of the Relayware models is to not charge by the number of front end users, you can save thousands in SFDC licenses. Ie: A user works through Relayware to report/edit/manage leads, deals, and opportunities. The system uses a single SFDC license to connect to SFDC so rather than every front end user needing an SFDC license, you only need one. Depending on the size of your organization, this alone could easily pay for the Relayware system.
One thing is, you have to put the time you took on the case if you edited it. I would like to change the name or a note and not have to go back and put how long it took.
We are definitely going to renew as we created and developed a very functional and complete solution that we won't want to lose. and the reason we achieved that is by continuously evolving and enhancing. That would not be possible without the qualified technical support we have at our disposal internally.
Salesforce Partner Management is complete and has great usability. Just as a Salesforce full CRM does. However, when you have to deploy the initial implementation and/or create the infrastructure for your Salesforce Partner Management it might require, as expected, a very good support and development team and resources
In general lines, the simple drag-and-drop interface of Salesforce Partner Management makes it a great tool when comparing it with the rest of the tools in the market. Additionally, the vast number of integration with content management systems is not a feature easily found in other similar tools and it really helps with the assets management process.
We were also testing the HubSpot Marketing Hub platform at the same time I began utilizing ZiftONE. ZiftONE's data is more reliable than HubSpot, thus we've decided to use it as a backup for systems that need content syndication. However, GetResponse's sales funnel is easier to use for those who are new to a software of this kind. ZiftONE ensures that our campaigns are being managed with the right information and that our products and services are being promoted to the right audience. This medium is useful for spreading your brand's name around and may even yield a few leads.
