TrustRadius: an HG Insights company

NetSuite ERP vs. Salesforce Sales Cloud

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    NetSuite ERPSalesforce Sales Cloud
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    NetSuite ERPSalesforce Sales Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
    More Pricing Information
    Community Pulse
    NetSuite ERPSalesforce Sales Cloud
    Considered Both Products
    NetSuite
    Chose NetSuite ERP
    I believe NetSuite ERP has more customizability than Salesforce so you can form it to exactly how you like although you may need more expertise with the platform to do so.
    Incentivized
    Chose NetSuite ERP
    Our major requirement was order management, revenue management, automated billing, invoicing, project management, financial accounting use cases & inbound and outbound integrations to other applications such as Salesforce, Mavenlink, Zip, Navan, Stripe etc.. When we evaluated …
    Incentivized
    Chose NetSuite ERP
    NetSuite is much more modern and robust system when compared to Exact Macola.
    Incentivized
    Chose NetSuite ERP
    NetSuite is a good source of information and holds its own with the other ERP systems I have used. There are some advantages and some disadvantages, but being able to grow our company using NetSuite has been very helpful and we will continue to use the software and implement …
    Incentivized
    Chose NetSuite ERP
    Oracle EBS is on prem and has oudated UI. NetSuite has great UI and easy to navigate and get to the data.
    Incentivized
    Chose NetSuite ERP
    Netsuite is easier to understand and navigate.
    Incentivized
    Chose NetSuite ERP
    NS much more modern and easily extensible.
    Incentivized
    Chose NetSuite ERP
    NetSuite product stack has a lot of better stacks like orderWell: sales order processing, customer master, Item records, pick, pack, ship, capturing detail line item data, invoicing, revenue management, customer billing, and payment processing, purchase order creation and …
    Incentivized
    Chose NetSuite ERP
    It is much better than Sage X3 however, it does not stand very well with Salesforce. We will use Salesforce as our CRM, and NetSuite has not been able to beat that.
    Incentivized
    Chose NetSuite ERP
    I've used Oracle and SAP previously. I prefer NetSuite, given how it's all integrated and how easy it is to use.
    Incentivized
    Chose NetSuite ERP
    Not applicable
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP is the system we implemented to replace SAP Business One. It is more user-friendly and has more capabilities than SAP could offer us. It allows us to focus on the specific needs of our company such as asset management, purchase orders and AP billing, invoices and …
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP was implemented in place of SAP B1. The limitations we faced we a higher level of granularity, classifications, item management, etc. These limitations, were only limitations due to the need to purchase additional modules or add-ons. The same limitations exist …
    Incentivized
    Chose NetSuite ERP
    Honestly, Salesforce is not an ERP but rather a CRM solution. So from sales prespective, I've used Sales Force for mainly CRM purposes. NetSuite is more of an all in one shop. ERP and a CRM. So from adapting to have just Sales capabilities to an all around system. L
    Incentivized
    Chose NetSuite ERP
    Salesforce is easier to use for sales people. NetSuite is hard to use but includes direct access to accout transaction details
    Incentivized
    Chose NetSuite ERP
    Good
    Incentivized
    Chose NetSuite ERP
    I didnt do the comparison but our team did and we were able to narrow it down to NS
    Incentivized
    Chose NetSuite ERP
    It's easy to maintain and very customizable
    Incentivized
    Chose NetSuite ERP
    NetSuite is better!
    Incentivized
    Chose NetSuite ERP
    Accounting
    Incentivized
    Chose NetSuite ERP
    Cloud system
    Incentivized
    Chose NetSuite ERP
    Being an integrated cloud based solution provides a level of consistency and integration that other products that started on on-prem solutions can not match.
    Incentivized
    Chose NetSuite ERP
    In my opinion, NetSuite ERP has worse courses to teach users. As far as one vs the other, I would investigate both, consider support and ease of learning, as well as where to get consultants.
    Incentivized
    Chose NetSuite ERP
    far more superior when it comes to ERP netsute is best compared to the competator
    Incentivized
    Salesforce
    Chose Salesforce Sales Cloud
    It was a decision made by the VP before I joined the company. However, my previous organization was also switching from NetSuite ERP to Salesforce due to the high level of customization required. However, SF is a widely used platform, and many other suppliers (such as Zymewire) …
    Incentivized
    Chose Salesforce Sales Cloud
    Salesforce Sales Cloud is fully featured and is truly a platform solution vs Hubspot and Pipedrive that are very single use focused around CRM. NetSuite is legacy and has outdated user interfaces and experiences.
    Incentivized
    Chose Salesforce Sales Cloud
    It is easy to learn, handy and usable. The data is cleaned and then processed, which reduces the scope of error in client prediction. The automated workflow is also a key factor
    Incentivized
    Chose Salesforce Sales Cloud
    Salesforce Sales cloud is well integrated with a lot of other marketing and sales technology SAAS products that we use within our business, which is a big part of why I enjoy using it. Compared to NetSuite, it is a lot more user friendly, a modern platform that provides better …
    Incentivized
    Chose Salesforce Sales Cloud
    Both platforms are more than capable of providing end-users with the ability to customize and extend their application through an extensive ecosystem of 3rd party vendors to further enhance either Salesforce or NetSuite investment. I find Salesforce to be more user friendly, …
    Incentivized
    Chose Salesforce Sales Cloud
    Outreach is nowhere near the scale of SFDC but it is more friendly to use. Nothing really compares to SFDC. It is a beast in its own regards and they will be here for a long time
    Incentivized
    Chose Salesforce Sales Cloud
    NetSuite is easy to develop but the reporting is not as sophisticated as Salesforce.com. The records aren't linked and therefore the information is stagnant. SharePoint is convenient but it is not mobile like Salesforce.com and is not nearly as robust. Infor should not even be …
    Incentivized
    Chose Salesforce Sales Cloud
    I think SugarCRM and MSDynamics were on the shortlist. There were some sponsors within the company for those systems. But, Salesforce won the race hands down. Others were nowhere near to what Salesforce had at that time.
    Chose Salesforce Sales Cloud
    It was implemented before I joined.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    NetSuite ERPSalesforce Sales Cloud
    Payroll Management
    Comparison of Payroll Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    1.1
    15 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Pay calculation1.013 Ratings00 Ratings
    Benefit plan administration1.010 Ratings00 Ratings
    Direct deposit files1.39 Ratings00 Ratings
    Customization
    Comparison of Customization features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    9.2
    74 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    API for custom integration9.264 Ratings8.6203 Ratings
    Plug-ins9.947 Ratings00 Ratings
    Custom fields00 Ratings9.0244 Ratings
    Custom objects00 Ratings9.0233 Ratings
    Scripting environment00 Ratings8.2173 Ratings
    Security
    Comparison of Security features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    9.7
    81 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability9.762 Ratings8.9215 Ratings
    Role-based user permissions9.880 Ratings8.8219 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    9.9
    72 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Dashboards9.971 Ratings00 Ratings
    Standard reports9.970 Ratings00 Ratings
    Custom reports9.970 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    7.9
    275 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Accounts payable8.6269 Ratings00 Ratings
    Accounts receivable8.6248 Ratings00 Ratings
    Global Financial Support9.926 Ratings00 Ratings
    Primary and Secondary Ledgers9.928 Ratings00 Ratings
    Journals and Reconciliations9.341 Ratings00 Ratings
    Configurable Accounting9.935 Ratings00 Ratings
    Standardized Processes9.937 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    9.1
    48 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Inventory tracking10.047 Ratings00 Ratings
    Automatic reordering8.928 Ratings00 Ratings
    Location management9.635 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    9.4
    220 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Pricing9.953 Ratings00 Ratings
    Order entry8.3216 Ratings00 Ratings
    Credit card processing8.937 Ratings00 Ratings
    Cost of goods sold9.548 Ratings00 Ratings
    Order Orchestration9.921 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    7.9
    216 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Billing Management8.5205 Ratings00 Ratings
    Cash and Asset Management9.927 Ratings00 Ratings
    Travel & Expense Management9.831 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.927 Ratings00 Ratings
    Period Close9.935 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    6.6
    32 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Budgeting and Forecasting6.026 Ratings00 Ratings
    Project Costing6.023 Ratings00 Ratings
    Cost Capture6.022 Ratings00 Ratings
    Capital Project Management4.014 Ratings00 Ratings
    Customer Contract Compliance9.913 Ratings00 Ratings
    Project Revenue Recognition6.922 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    4.1
    17 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Project Planning and Scheduling8.914 Ratings00 Ratings
    Task Insight for Project Managers3.311 Ratings00 Ratings
    Project Mobile Functionality3.010 Ratings00 Ratings
    Definable Resource Pools3.68 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    3.1
    12 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Award Lifecycle Management3.57 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    3.3
    19 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Bids Analyzed and Compared3.58 Ratings00 Ratings
    Contract Authoring1.910 Ratings00 Ratings
    Contract Repository3.58 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
    Supplier Management9.913 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    3.1
    11 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Risk Repository3.58 Ratings00 Ratings
    Control Management1.911 Ratings00 Ratings
    Control Efficiency Assessments3.57 Ratings00 Ratings
    Issue Detection3.58 Ratings00 Ratings
    Remediation and Certification3.58 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    3.1
    17 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Transportation Planning and Optimization2.89 Ratings00 Ratings
    Transportation Execution Management2.88 Ratings00 Ratings
    Trade and Customs Management2.88 Ratings00 Ratings
    Fulfillment Management9.914 Ratings00 Ratings
    Warehouse Workforce Management2.511 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    9.4
    16 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Production Process Design8.912 Ratings00 Ratings
    Production Management8.914 Ratings00 Ratings
    Configuration Management9.910 Ratings00 Ratings
    Work Execution9.912 Ratings00 Ratings
    Manufacturing Costs8.914 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    8.5
    141 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Forecasting8.817 Ratings00 Ratings
    Inventory Planning8.4138 Ratings00 Ratings
    Performance Monitoring8.914 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    3.9
    13 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Proposal Management2.610 Ratings00 Ratings
    Product Master Data Management3.29 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management00 Ratings9.3261 Ratings
    Workflow management00 Ratings8.3252 Ratings
    Territory management00 Ratings7.7204 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.7238 Ratings
    Contract management00 Ratings7.9209 Ratings
    Quote & order management00 Ratings7.7192 Ratings
    Interaction tracking00 Ratings8.8223 Ratings
    Channel / partner relationship management00 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management00 Ratings8.397 Ratings
    Call center management00 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management00 Ratings8.5234 Ratings
    Email marketing00 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management00 Ratings8.9231 Ratings
    Billing and invoicing management00 Ratings7.774 Ratings
    Reporting00 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    -
    Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting00 Ratings8.1223 Ratings
    Pipeline visualization00 Ratings8.1242 Ratings
    Customizable reports00 Ratings8.8252 Ratings
    Social CRM
    Comparison of Social CRM features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    -
    Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data00 Ratings8.9154 Ratings
    Social engagement00 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    -
    Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation00 Ratings8.4208 Ratings
    Compensation management00 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of NetSuite ERP and Salesforce Sales Cloud
    Feature
    NetSuite ERP
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access00 Ratings7.9227 Ratings
    User Ratings
    NetSuite ERPSalesforce Sales Cloud
    Likelihood to Recommend
    8.4
    (375 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    9.0
    (49 ratings)
    10.0
    (58 ratings)
    Usability
    8.2
    (235 ratings)
    9.4
    (121 ratings)
    Availability
    9.0
    (16 ratings)
    9.8
    (27 ratings)
    Performance
    8.0
    (15 ratings)
    9.0
    (18 ratings)
    Support Rating
    7.0
    (216 ratings)
    9.0
    (92 ratings)
    In-Person Training
    7.3
    (2 ratings)
    7.9
    (11 ratings)
    Online Training
    6.4
    (10 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    5.4
    (17 ratings)
    2.4
    (18 ratings)
    Configurability
    8.7
    (5 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    CPA Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (8 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    4.8
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)