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RedHorse CRM vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RedHorse CRM

    Score8 out of 10
    Small Businesses (1-50 employees)
    RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.

    $9

    Per Seat per Month

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    RedHorse CRMSalesforce Sales Cloud
    Editions & Modules
    RedHorse CRM Core Edition
    $9
    Per Seat per Month
    RedHorse Mobile
    $10
    Per Seat per Month
    RedHorse CRM Essential Edition
    $29
    Per Seat per Month
    RedHorse CRM Complete Edition
    $44
    Per Seat per Month
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    RedHorse CRMSalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$895 per 5 usersOptional
    Additional DetailsEach edition is available as a perpetual license.
    More Pricing Information
    Community Pulse
    RedHorse CRMSalesforce Sales Cloud
    Considered Both Products
    RedHorse Systems
    Chose RedHorse CRM
    As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system …
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    RedHorse CRMSalesforce Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management9.11 Ratings9.3261 Ratings
    Workflow management9.11 Ratings8.3252 Ratings
    Territory management9.11 Ratings7.7204 Ratings
    Opportunity management9.11 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.11 Ratings8.7238 Ratings
    Contract management9.11 Ratings7.9209 Ratings
    Quote & order management9.11 Ratings7.7192 Ratings
    Interaction tracking9.11 Ratings8.8223 Ratings
    Channel / partner relationship management00 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    8.2
    1 Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management9.11 Ratings8.397 Ratings
    Call center management6.41 Ratings7.878 Ratings
    Help desk management9.11 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    8.6
    1 Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management8.21 Ratings8.5234 Ratings
    Email marketing9.11 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management9.11 Ratings8.9231 Ratings
    Billing and invoicing management9.11 Ratings7.774 Ratings
    Reporting9.11 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    7.3
    1 Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting8.21 Ratings8.1223 Ratings
    Pipeline visualization4.51 Ratings8.1242 Ratings
    Customizable reports9.11 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    8.6
    1 Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields9.11 Ratings9.0244 Ratings
    Custom objects9.11 Ratings9.0233 Ratings
    Scripting environment9.11 Ratings8.2173 Ratings
    API for custom integration7.31 Ratings8.6203 Ratings
    Social CRM
    Comparison of Social CRM features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    6.4
    1 Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data6.41 Ratings8.9154 Ratings
    Social engagement6.41 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    6.8
    1 Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation9.11 Ratings8.4208 Ratings
    Compensation management4.51 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    7.3
    1 Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access7.31 Ratings7.9227 Ratings
    Security
    Comparison of Security features of RedHorse CRM and Salesforce Sales Cloud
    Feature
    RedHorse CRM
    9.1
    1 Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Role-based user permissions9.11 Ratings8.8219 Ratings
    Single sign-on capability00 Ratings8.9215 Ratings
    User Ratings
    RedHorse CRMSalesforce Sales Cloud
    Likelihood to Recommend
    9.1
    (1 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (58 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (121 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (27 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)