Salesforce Sales Cloud vs. SAP Field Service Management
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce Sales Cloud | Score8.7 out of 10 | N/A | Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team… | $25 per month |
 SAP Field Service Management | Score9.5 out of 10 | N/A | Based on Coresystems' field service management software acquired by SAP in 2018, SAP Field Service Management provides a cloud-based / SaaS digital field service management solution that supports front- and back-office processes, and enables team collaboration while keeping customers informed. It supports real-time scheduling, dispatch, and job tracking and workers in real time, assisted by AI and presented as a Gantt chart or in map view. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Salesforce Sales Cloud | SAP Field Service Management | |
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| Likelihood to Recommend | 8.7 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.4 | - |
| Availability | 9.8 | - |
| Performance | 9.0 | - |
| Support Rating | 9.0 | - |
| In-Person Training | 7.9 | - |
| Online Training | 9.1 | - |
| Implementation Rating | 2.4 | - |
| Configurability | 10.0 | - |
| Contract Terms and Pricing Model | 8.8 | - |
| Data Sharing and Collaboration | 8.2 | - |
| Data Sources | 8.2 | - |
| Product Scalability | 8.7 | - |
| Professional Services | 9.3 | - |