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Salesforce Sales Cloud vs. Shared Contacts for Gmail

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Shared Contacts for Gmail

    Score8.1 out of 10
    N/AShared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books (labels) from anywhere (Gmail, Google Contacts, Mobile phones etc.). Define access permissions exactly like you would do with a Google Doc: View Only Edit Delete permission Re-share Transfer of ownership Access contacts shared from anywhere in a workspace (Gmail, Google Contacts, Calendar, Mobile phones etc.).…

    $0.99

    per user per month

    Pricing
    Salesforce Sales CloudShared Contacts for Gmail
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Lite
    $0.99
    per user per month
    Team
    $1.79
    per user per month
    Business
    $2.59
    per user per month
    Offerings
    Pricing Offerings
    Salesforce Sales CloudShared Contacts for Gmail
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptional$0.99 per user per month
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Sales CloudShared Contacts for Gmail
    Considered Both Products
    Salesforce
    Chose Salesforce Sales Cloud
    Salesforce is much more robust and comprehensive.
    Incentivized
    Shared Contacts for Gmail
    Chose Shared Contacts for Gmail
    Shared Contacts for Gmail is amazing to use when you need a lot of contact information on the go. If there's a medium level organization that needs a contact network that is easily accessible for remote work. I wouldn't recommend this for organizations whos works are based on …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce Sales CloudShared Contacts for Gmail
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Customer data management / contact management9.3261 Ratings00 Ratings
    Workflow management8.3252 Ratings00 Ratings
    Territory management7.7204 Ratings00 Ratings
    Opportunity management8.7253 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.7238 Ratings00 Ratings
    Contract management7.9209 Ratings00 Ratings
    Quote & order management7.7192 Ratings00 Ratings
    Interaction tracking8.8223 Ratings00 Ratings
    Channel / partner relationship management8.1184 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Case management8.397 Ratings00 Ratings
    Call center management7.878 Ratings00 Ratings
    Help desk management7.482 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Lead management8.5234 Ratings00 Ratings
    Email marketing8.2201 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Task management8.9231 Ratings00 Ratings
    Billing and invoicing management7.774 Ratings00 Ratings
    Reporting8.6195 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Forecasting8.1223 Ratings00 Ratings
    Pipeline visualization8.0242 Ratings00 Ratings
    Customizable reports8.8252 Ratings00 Ratings
    Customization
    Comparison of Customization features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Custom fields9.0244 Ratings00 Ratings
    Custom objects9.0233 Ratings00 Ratings
    Scripting environment8.2173 Ratings00 Ratings
    API for custom integration8.5203 Ratings00 Ratings
    Security
    Comparison of Security features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Single sign-on capability8.9215 Ratings00 Ratings
    Role-based user permissions8.8219 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Social data9.0154 Ratings00 Ratings
    Social engagement8.7152 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Marketing automation8.4208 Ratings00 Ratings
    Compensation management8.0142 Ratings00 Ratings
    Platform
    Comparison of Platform features of Salesforce Sales Cloud and Shared Contacts for Gmail
    Feature
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Mobile access7.9227 Ratings00 Ratings
    User Ratings
    Salesforce Sales CloudShared Contacts for Gmail
    Likelihood to Recommend
    8.7
    (392 ratings)
    8.9
    (6 ratings)
    Likelihood to Renew
    10.0
    (58 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (121 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (27 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (92 ratings)
    -
    (0 ratings)
    In-Person Training
    7.9
    (11 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.4
    (18 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (52 ratings)
    -
    (0 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)