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Salesforce Sales Cloud vs. Talisma Social CRM

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Salesforce Sales Cloud

3,281 Reviews and Ratings

Talisma Social CRM

4 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Sales Cloud

    Score8.7 out of 10
    		N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Talisma Social CRM

    Score3.4 out of 10
    		N/ATalisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
    Pricing
    Salesforce Sales CloudTalisma Social CRM
    Editions & Modules
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce Sales CloudTalisma Social CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Sales CloudTalisma Social CRM
    Considered Both Products
    Salesforce
    No answer on this topic
    Talisma Corporation
    Verified User
    Chose Talisma Social CRM
    Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce Sales CloudTalisma Social CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Talisma Social CRM
    5.6
    1 Ratings
    Customer data management / contact management9.3261 Ratings8.01 Ratings
    Workflow management8.3252 Ratings6.01 Ratings
    Territory management7.7204 Ratings6.01 Ratings
    Opportunity management8.7253 Ratings4.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.7238 Ratings3.01 Ratings
    Contract management7.9209 Ratings4.01 Ratings
    Quote & order management7.7192 Ratings5.01 Ratings
    Interaction tracking8.8223 Ratings9.01 Ratings
    Channel / partner relationship management8.1184 Ratings5.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Talisma Social CRM
    4.7
    1 Ratings
    Case management8.397 Ratings3.01 Ratings
    Call center management7.878 Ratings5.01 Ratings
    Help desk management7.482 Ratings6.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Talisma Social CRM
    4.0
    1 Ratings
    Lead management8.5234 Ratings5.01 Ratings
    Email marketing8.2201 Ratings3.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Talisma Social CRM
    6.0
    1 Ratings
    Task management8.9231 Ratings7.01 Ratings
    Billing and invoicing management7.774 Ratings4.01 Ratings
    Reporting8.6195 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Talisma Social CRM
    5.7
    1 Ratings
    Forecasting8.1223 Ratings5.01 Ratings
    Pipeline visualization8.1242 Ratings3.01 Ratings
    Customizable reports8.8252 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Talisma Social CRM
    6.3
    1 Ratings
    Custom fields9.0244 Ratings9.01 Ratings
    Custom objects9.0233 Ratings8.01 Ratings
    Scripting environment8.2173 Ratings3.01 Ratings
    API for custom integration8.6203 Ratings5.01 Ratings
    Security
    Comparison of Security features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Talisma Social CRM
    5.5
    1 Ratings
    Single sign-on capability8.9215 Ratings2.01 Ratings
    Role-based user permissions8.8219 Ratings9.01 Ratings
    Social CRM
    Comparison of Social CRM features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Talisma Social CRM
    4.0
    1 Ratings
    Social data8.9154 Ratings5.01 Ratings
    Social engagement8.7152 Ratings3.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Talisma Social CRM
    3.5
    1 Ratings
    Marketing automation8.4208 Ratings4.01 Ratings
    Compensation management8.0142 Ratings3.01 Ratings
    Platform
    Comparison of Platform features of Salesforce Sales Cloud and Talisma Social CRM
    Feature
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Talisma Social CRM
    4.0
    1 Ratings
    Mobile access7.9227 Ratings4.01 Ratings
    User Ratings
    Salesforce Sales CloudTalisma Social CRM
    Likelihood to Recommend
    8.7
    (392 ratings)
    4.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (58 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (121 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (27 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (92 ratings)
    -
    (0 ratings)
    In-Person Training
    7.9
    (11 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (15 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.4
    (18 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.8
    (9 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.2
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    8.2
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (52 ratings)
    -
    (0 ratings)
    Professional Services
    9.3
    (8 ratings)
    -
    (0 ratings)