Salesforce Sales Cloud vs. Veeva CRM

Salesforce Sales Cloud

3,281 Reviews and Ratings

Veeva CRM

21 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Salesforce Sales Cloud	Score8.7 out of 10	N/A	Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…	$25 per month
Veeva CRM	Score8.4 out of 10	N/A	Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.	N/A

Pricing

Salesforce Sales Cloud

Veeva CRM

Starter: $25.00
per month per user
Professional: $80.00
per month per user
Enterprise: $165.00
per month per user
Unlimited: $330.00
per month per user
Agentforce 1 Sales: $550
per month per user

No answers on this topic

Pricing Offerings
Salesforce Sales Cloud	Veeva CRM
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

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Community Pulse
Key User Insights
	Salesforce Sales Cloud	Veeva CRM
Considered Both Products	Salesforce No answer on this topic	Veeva Systems Adhiyaman Sivakumar Senior SAP Basis Consultant in Information Technology at Merck Sharp & Dohme Co, Inc. (Hospital & Health Care, 10,001+ employees) Chose Veeva CRM Compared to other products, the Veeva CRM has better UI and third-party application integrations which helps to effectively plan accounts, execute planned activities, better customer interaction, etc. The tool has integrated data analytics which helps to provide better action … Incentivized Helpful? Verified User Chose Veeva CRM As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Sal… Incentivized Helpful? Verified User Chose Veeva CRM Better for field based medical personnel when recording Medical calls. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Salesforce Sales Cloud

Veeva CRM

Comparison of Sales Force Automation features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 8.4 261 Ratings	Veeva CRM 9.1 4 Ratings
Customer data management / contact management	9.3261 Ratings	10.04 Ratings
Workflow management	8.3252 Ratings	9.04 Ratings
Territory management	7.7204 Ratings	7.04 Ratings
Opportunity management	8.7253 Ratings	8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.7238 Ratings	10.03 Ratings
Contract management	7.9209 Ratings	10.03 Ratings
Quote & order management	7.7192 Ratings	9.03 Ratings
Interaction tracking	8.8223 Ratings	10.04 Ratings
Channel / partner relationship management	8.1184 Ratings	9.03 Ratings

Comparison of Customer Service & Support features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 7.9 99 Ratings	Veeva CRM 9.3 3 Ratings
Case management	8.397 Ratings	10.03 Ratings
Call center management	7.878 Ratings	8.01 Ratings
Help desk management	7.482 Ratings	10.02 Ratings

Comparison of Marketing Automation features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 8.4 239 Ratings	Veeva CRM 8.5 3 Ratings
Lead management	8.5234 Ratings	9.03 Ratings
Email marketing	8.2201 Ratings	8.03 Ratings

Comparison of CRM Project Management features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 8.4 242 Ratings	Veeva CRM 9.7 3 Ratings
Task management	8.9231 Ratings	10.03 Ratings
Billing and invoicing management	7.774 Ratings	10.03 Ratings
Reporting	8.6195 Ratings	9.03 Ratings

Comparison of CRM Reporting & Analytics features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 8.3 255 Ratings	Veeva CRM 8.7 4 Ratings
Forecasting	8.1223 Ratings	8.03 Ratings
Pipeline visualization	8.1242 Ratings	9.03 Ratings
Customizable reports	8.8252 Ratings	9.04 Ratings

Comparison of Customization features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 8.7 246 Ratings	Veeva CRM 8.8 4 Ratings
Custom fields	9.0244 Ratings	8.04 Ratings
Custom objects	9.0233 Ratings	7.04 Ratings
Scripting environment	8.2173 Ratings	10.03 Ratings
API for custom integration	8.6203 Ratings	10.04 Ratings

Comparison of Security features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 8.9 247 Ratings	Veeva CRM 9.5 4 Ratings
Single sign-on capability	8.9215 Ratings	9.04 Ratings
Role-based user permissions	8.8219 Ratings	10.04 Ratings

Comparison of Social CRM features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 8.8 156 Ratings	Veeva CRM 8.5 1 Ratings
Social data	8.9154 Ratings	8.01 Ratings
Social engagement	8.7152 Ratings	9.01 Ratings

Comparison of Integrations with 3rd-party Software features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 8.2 212 Ratings	Veeva CRM 9.0 2 Ratings
Marketing automation	8.4208 Ratings	9.02 Ratings
Compensation management	8.0142 Ratings	9.01 Ratings

Comparison of Platform features of Salesforce Sales Cloud and Veeva CRM
Feature	Salesforce Sales Cloud 7.9 227 Ratings	Veeva CRM 10.0 4 Ratings
Mobile access	7.9227 Ratings	10.04 Ratings

User Ratings
	Salesforce Sales Cloud	Veeva CRM
Likelihood to Recommend	8.7 (392 ratings)	9.0 (4 ratings)
Likelihood to Renew	10.0 (58 ratings)	- (0 ratings)
Usability	9.4 (121 ratings)	- (0 ratings)
Availability	9.8 (27 ratings)	- (0 ratings)
Performance	9.0 (18 ratings)	- (0 ratings)
Support Rating	9.0 (92 ratings)	- (0 ratings)
In-Person Training	7.9 (11 ratings)	- (0 ratings)
Online Training	9.1 (15 ratings)	- (0 ratings)
Implementation Rating	2.4 (18 ratings)	- (0 ratings)
Configurability	10.0 (2 ratings)	- (0 ratings)
Contract Terms and Pricing Model	8.8 (9 ratings)	- (0 ratings)
Data Sharing and Collaboration	8.2 (5 ratings)	- (0 ratings)
Data Sources	8.2 (5 ratings)	- (0 ratings)
Product Scalability	8.7 (52 ratings)	- (0 ratings)
Professional Services	9.3 (8 ratings)	- (0 ratings)