| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce Sales Cloud | Score8.7 out of 10 | N/A | Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team… | $25 per month |
 Zoom Contact Center | Score8.2 out of 10 | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
| Salesforce Sales Cloud | Zoom Contact Center | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Salesforce Sales Cloud | Zoom Contact Center | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Salesforce Sales Cloud | Zoom Contact Center | |||||||||||||||||||||||||||||||||||||||||||
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| Marketing Automation |
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| Salesforce Sales Cloud | Zoom Contact Center | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 8.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.4 | - |
| Availability | 9.8 | - |
| Performance | 9.0 | - |
| Support Rating | 9.0 | - |
| In-Person Training | 7.9 | - |
| Online Training | 9.1 | - |
| Implementation Rating | 2.4 | - |
| Configurability | 10.0 | - |
| Contract Terms and Pricing Model | 8.8 | - |
| Data Sharing and Collaboration | 8.2 | - |
| Data Sources | 8.2 | - |
| Product Scalability | 8.7 | - |
| Professional Services | 9.3 | - |