Chose TeamSupport
I belive that ticket tracking service of Salesforce was another name when we evaluated it but TeamSupport provides a robust solution that works with SaaS providers at a fraction of the cost.
Invited by TrustRadius (TR) on Vendor's Behalf
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info