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Quid vs. Salesforce Marketing Cloud Social Studio (discontinued)

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Quid

151 Reviews and Ratings

Salesforce Marketing Cloud Social Studio (discontinued)

148 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Quid

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    		Quid supports AI-driven consumer and market intelligence. Their Generative AI provides organizations with a holistic insight into customer context. Beyond capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Quid states its customers currently include companies like Ogilvy, T-Mobile, Lufthansa, and Walmart, who use Quid for an in-depth understanding of…N/A

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    		N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    Pricing
    QuidSalesforce Marketing Cloud Social Studio (discontinued)
    Editions & Modules
    No answers on this topic
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    Offerings
    Pricing Offerings
    QuidSalesforce Marketing Cloud Social Studio (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    QuidSalesforce Marketing Cloud Social Studio (discontinued)
    Considered Both Products
    Quid
    Verified User
    Chose Quid
    NetBase provides a higher degree of accuracy and more flexibility to control the analysis (filtering, etc) in the platform. The platform is also very user-friendly and doesn't have a steep learning curve. The NLP is powerful and provides deeper insights into sentiment, …
    Incentivized
    Verified User
    Chose Quid
    NetBase is another tool but it does provide advanced sentiment analysis and ease of platform digging. I would recommend it to a client.
    Incentivized
    Ted Tagalakis
    Marketing Science and Digital/Social Media Strategy in Marketing at Ames Scullin O'Haire (Marketing and Advertising, 11-50 employees)
    Chose Quid
    In my opinion, NetBase is a superior product to the competitive products that we have either used or evaluated. NetBase has better features, better data, and great support.
    Incentivized
    Scott Thompson
    Associate Research Director in Research & Development at Starcom Mediavest Group (Marketing and Advertising, 5001-10,000 employees)
    Chose Quid
    Superior NLP technology
    Incentivized
    Verified User
    Chose Quid
    The only other system we would consider would be Radian6. The reason NetBase won our business is because Radian6 has not updated its software as frequently as NetBase.
    Verified User
    Chose Quid
    It was contracted by a strategic manager team and I had no decision power at that time.
    Incentivized
    Sarah Flagg
    Senior Account Executive, PR and Social Media in Social Media at CBD Marketing (Marketing and Advertising, 11-50 employees)
    Chose Quid
    We've used several different social media tools, and Netbase is by far the best. It's easy to understand (after a topic is set up), easy to export and looks very clean for client presentations. With Radian 6, we got a word cloud, but had to create any other graphs and visuals …
    Incentivized
    Kate Pena
    Associate Digital Strategist in Social Media at McCann Erickson (Marketing and Advertising, 501-1000 employees)
    Chose Quid
    NetBase had the most access to APIs and provided the best reporting.
    Incentivized
    Verified User
    Chose Quid
    Radian6 and Sprinklr
    Incentivized
    Laura Murray DePeters
    Community Management Supervisor in Social Media at J. Walter Thompson Atlanta (Marketing and Advertising, 201-500 employees)
    Chose Quid
    NetBase's Facebook capabilities are pretty limited, which I did not find to be an issue in Radian 6. Beyond that, I would recommend NetBase over Radian 6 - adhoc reporting is much easier.
    Incentivized
    Simon Quinton
    Senior Insights Analyst in Social Media at Edelman (Public Relations and Communications, 5001-10,000 employees)
    Chose Quid
    We had primarily used Sysomos for many years but the tool has not developed and is very limited in what you can do. NetBase was instantly better in terms of ease of use and the data it provided, plus the constant development means it stays ahead of the curve, all for a similar …
    Incentivized
    Verified User
    Chose Quid
    NetBase has access to the Twitter fire hose, gathering more data for the platform than Google Analytics, Tracx, and Adobe does.
    Crimson Hexagon has better visuals and deeper linguistics analysis. CH also seems to have a more accurate sentiment analysis, which can be customized.
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    QuidSalesforce Marketing Cloud Social Studio (discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Quid and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Quid
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    Boolean keyword searches00 Ratings8.010 Ratings
    Filtering out noise/spam00 Ratings8.010 Ratings
    Sentiment analysis00 Ratings9.09 Ratings
    Broad channel coverage00 Ratings10.011 Ratings
    Publishing
    Comparison of Publishing features of Quid and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Quid
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    Content planning and scheduling00 Ratings8.011 Ratings
    Audience targeting00 Ratings8.010 Ratings
    Content optimization00 Ratings8.09 Ratings
    Workflow management00 Ratings8.011 Ratings
    Engagement
    Comparison of Engagement features of Quid and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Quid
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    Automated routing and prioritization00 Ratings9.99 Ratings
    Customer interaction histories00 Ratings7.010 Ratings
    Bulk actions00 Ratings10.010 Ratings
    Marketing
    Comparison of Marketing features of Quid and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Quid
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Lead generation00 Ratings8.09 Ratings
    Content marketing00 Ratings9.010 Ratings
    Paid media management00 Ratings8.08 Ratings
    Campaigns and promotions00 Ratings8.09 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Quid and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Quid
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    Twitter00 Ratings8.011 Ratings
    Facebook00 Ratings8.011 Ratings
    LinkedIn00 Ratings10.08 Ratings
    Google+00 Ratings6.86 Ratings
    Instagram00 Ratings9.08 Ratings
    Pinterest00 Ratings6.54 Ratings
    YouTube00 Ratings10.07 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Quid and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Quid
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Campaign success analytics00 Ratings8.010 Ratings
    Real-time tracking00 Ratings9.010 Ratings
    Competitor analysis00 Ratings8.08 Ratings
    Account management
    Comparison of Account management features of Quid and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Quid
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    Role-based user permissions & privileges00 Ratings8.09 Ratings
    Mobile access00 Ratings9.010 Ratings
    User Ratings
    QuidSalesforce Marketing Cloud Social Studio (discontinued)
    Likelihood to Recommend
    7.0
    (111 ratings)
    9.0
    (52 ratings)
    Likelihood to Renew
    8.1
    (87 ratings)
    8.8
    (38 ratings)
    Usability
    9.0
    (13 ratings)
    9.0
    (9 ratings)
    Availability
    -
    (0 ratings)
    9.6
    (5 ratings)
    Performance
    9.5
    (6 ratings)
    8.4
    (5 ratings)
    Support Rating
    9.1
    (11 ratings)
    9.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (6 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    9.8
    (6 ratings)
    Configurability
    8.5
    (5 ratings)
    -
    (0 ratings)