Insightly vs. Salesforce Starter

Insightly

824 Reviews and Ratings

Salesforce Starter

153 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Insightly	Score7.4 out of 10	N/A	Insightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.	$348 per year per user
Salesforce Starter	Score8.9 out of 10	Small Businesses (1-50 employees)	Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.	$35 per month per user

Pricing

Insightly

Salesforce Starter

Plus: $29
per month (billed annually) per user
Professional: $49
per month (billed annually) per user
Enterprise: $99
per month (billed annually) per user

No answers on this topic

Pricing Offerings
Insightly	Salesforce Starter
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Insightly	Salesforce Starter
Considered Both Products	Unbounce Verified User Chose Insightly Came down to one issue: cost. Honestly, we have already made such an investment in training staff persons and otherwise integrating Insightly with some of our other software that the cost has now become a barrier to entry for our first choice CRM (at least for now) since we'd … Incentivized Helpful? Vince McConville Advisor / Director at Consiliosa Ltd (Information Technology and Services, 1-10 employees) Chose Insightly For me, Insightly works for the Basic price point subscription (lucky to have been on this subscription level before they closed it to new customers). Also, like the Gmail interface and the ability to manage both sales and projects. Incentivized Helpful?	Salesforce Melanie Zehr VP of Operations in Corporate at Kerlin Bus Sales & Leasing Inc. (Transportation/Trucking/Railroad, 11-50 employees) Chose Salesforce Starter We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Insightly

Salesforce Starter

Comparison of Sales Force Automation features of Insightly and Salesforce Starter
Feature	Insightly 7.3 400 Ratings	Salesforce Starter 9.0 5 Ratings
Customer data management / contact management	8.6383 Ratings	9.05 Ratings
Workflow management	6.6351 Ratings	00 Ratings
Territory management	6.874 Ratings	8.65 Ratings
Opportunity management	8.7349 Ratings	9.05 Ratings
Integration with email client (e.g., Outlook or Gmail)	6.7357 Ratings	10.05 Ratings
Contract management	6.521 Ratings	00 Ratings
Quote & order management	8.364 Ratings	9.04 Ratings
Interaction tracking	5.8312 Ratings	7.85 Ratings
Channel / partner relationship management	7.724 Ratings	9.44 Ratings

Comparison of Customer Service & Support features of Insightly and Salesforce Starter
Feature	Insightly 7.1 13 Ratings	Salesforce Starter - Ratings
Case management	7.011 Ratings	00 Ratings
Call center management	7.28 Ratings	00 Ratings
Help desk management	7.19 Ratings	00 Ratings

Comparison of Marketing Automation features of Insightly and Salesforce Starter
Feature	Insightly 4.9 312 Ratings	Salesforce Starter 8.8 5 Ratings
Lead management	5.3298 Ratings	8.85 Ratings
Email marketing	4.4245 Ratings	00 Ratings

Comparison of CRM Project Management features of Insightly and Salesforce Starter
Feature	Insightly 6.2 385 Ratings	Salesforce Starter 8.8 4 Ratings
Task management	6.3374 Ratings	9.04 Ratings
Billing and invoicing management	6.039 Ratings	8.04 Ratings
Reporting	6.4321 Ratings	9.44 Ratings

Comparison of CRM Reporting & Analytics features of Insightly and Salesforce Starter
Feature	Insightly 7.5 343 Ratings	Salesforce Starter 9.0 4 Ratings
Forecasting	7.092 Ratings	9.04 Ratings
Pipeline visualization	8.0321 Ratings	8.64 Ratings
Customizable reports	7.5307 Ratings	9.44 Ratings

Comparison of Customization features of Insightly and Salesforce Starter
Feature	Insightly 6.2 345 Ratings	Salesforce Starter 8.9 5 Ratings
Custom fields	6.5344 Ratings	9.45 Ratings
Custom objects	6.0105 Ratings	9.44 Ratings
Scripting environment	6.86 Ratings	7.84 Ratings
API for custom integration	5.5178 Ratings	8.84 Ratings

Comparison of Security features of Insightly and Salesforce Starter
Feature	Insightly 8.0 295 Ratings	Salesforce Starter 9.4 5 Ratings
Single sign-on capability	7.8262 Ratings	9.45 Ratings
Role-based user permissions	8.2197 Ratings	9.45 Ratings

Comparison of Social CRM features of Insightly and Salesforce Starter
Feature	Insightly 7.4 90 Ratings	Salesforce Starter 8.2 4 Ratings
Social data	6.825 Ratings	00 Ratings
Social engagement	8.078 Ratings	8.24 Ratings

Comparison of Integrations with 3rd-party Software features of Insightly and Salesforce Starter
Feature	Insightly 6.0 146 Ratings	Salesforce Starter 8.3 4 Ratings
Marketing automation	6.9146 Ratings	8.64 Ratings
Compensation management	5.14 Ratings	8.14 Ratings

Comparison of Platform features of Insightly and Salesforce Starter
Feature	Insightly 4.8 310 Ratings	Salesforce Starter 8.6 5 Ratings
Mobile access	4.8310 Ratings	8.65 Ratings

User Ratings
	Insightly	Salesforce Starter
Likelihood to Recommend	7.1 (420 ratings)	9.0 (5 ratings)
Likelihood to Renew	9.2 (33 ratings)	- (0 ratings)
Usability	7.4 (156 ratings)	9.4 (2 ratings)
Availability	9.0 (6 ratings)	- (0 ratings)
Performance	7.9 (25 ratings)	- (0 ratings)
Support Rating	8.9 (34 ratings)	- (0 ratings)
In-Person Training	9.1 (1 ratings)	- (0 ratings)
Online Training	9.0 (8 ratings)	- (0 ratings)
Implementation Rating	8.2 (26 ratings)	- (0 ratings)
Configurability	9.9 (18 ratings)	- (0 ratings)
Contract Terms and Pricing Model	8.4 (3 ratings)	- (0 ratings)
Ease of integration	9.0 (10 ratings)	- (0 ratings)
Product Scalability	9.0 (9 ratings)	- (0 ratings)
Professional Services	10.0 (1 ratings)	- (0 ratings)
Vendor post-sale	9.1 (3 ratings)	- (0 ratings)
Vendor pre-sale	7.8 (3 ratings)	- (0 ratings)