Salesforce Starter vs. Sansan Scan (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce Starter
Score 8.9 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.N/A
Sansan Scan (discontinued)
Score 10.0 out of 10
N/A
Scan to Salesforce was a free business card scanning application specifically built for integration with Salesforce, available for iOS and Android, from Sansan, a Salesforce AppExchange Partner. The product has been discontinued.N/A
Pricing
Salesforce StarterSansan Scan (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Salesforce StarterSansan Scan (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Salesforce StarterSansan Scan (discontinued)
Features
Salesforce StarterSansan Scan (discontinued)
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesforce Starter
9.0
Ratings
15% above category average
Sansan Scan (discontinued)
-
Ratings
Customer data management / contact management9.00 Ratings00 Ratings
Territory management8.60 Ratings00 Ratings
Opportunity management9.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.00 Ratings00 Ratings
Quote & order management9.00 Ratings00 Ratings
Interaction tracking7.80 Ratings00 Ratings
Channel / partner relationship management9.40 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesforce Starter
8.8
Ratings
15% above category average
Sansan Scan (discontinued)
-
Ratings
Lead management8.80 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesforce Starter
8.8
Ratings
15% above category average
Sansan Scan (discontinued)
-
Ratings
Task management9.00 Ratings00 Ratings
Billing and invoicing management8.00 Ratings00 Ratings
Reporting9.40 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesforce Starter
9.0
Ratings
17% above category average
Sansan Scan (discontinued)
-
Ratings
Forecasting9.00 Ratings00 Ratings
Pipeline visualization8.60 Ratings00 Ratings
Customizable reports9.40 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesforce Starter
8.9
Ratings
17% above category average
Sansan Scan (discontinued)
-
Ratings
Custom fields9.40 Ratings00 Ratings
Custom objects9.40 Ratings00 Ratings
Scripting environment7.90 Ratings00 Ratings
API for custom integration8.90 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Salesforce Starter
9.4
Ratings
12% above category average
Sansan Scan (discontinued)
-
Ratings
Single sign-on capability9.40 Ratings00 Ratings
Role-based user permissions9.40 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesforce Starter
8.1
Ratings
10% above category average
Sansan Scan (discontinued)
-
Ratings
Social engagement8.10 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesforce Starter
8.3
Ratings
12% above category average
Sansan Scan (discontinued)
-
Ratings
Marketing automation8.50 Ratings00 Ratings
Compensation management8.10 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesforce Starter
8.6
Ratings
16% above category average
Sansan Scan (discontinued)
-
Ratings
Mobile access8.60 Ratings00 Ratings
User Ratings
Salesforce StarterSansan Scan (discontinued)
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Usability
9.4
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Salesforce StarterSansan Scan (discontinued)
Likelihood to Recommend
SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
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Sansan Scan to Salesforce is well suited for scanning multiple business cards into Salesforce.
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Pros
  • Sales CRM with built-in guidance and reminders to manage and track opportunities.
  • Self-service for customers and internal employee needs. Integrates forms and chatbots very easily into your existing website.
  • Guided setup with inherent flows to make transitioning from legacy systems to new age cloud-based technologies
  • Integrates with Outlook and Gmail extremely well. Includes the Salesforce Inbox mobile app to link records with calendar and email. Email reminders included automatically.
  • The Salesforce Mobile App comes with Starter, making it super easy to work on the go, even in remote areas.
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  • Quick and accurate scanning of multiple cards at once.
  • Simple to use.
  • Simple to make edits when importing into Salesforce.
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Cons
  • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
  • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
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  • I told Scan to Salesforce that I would appreciate an improvement that auto-corrects for all-capital letters, replacing them with lower case. They are currently looking into a fix.
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Usability
easy to use, training is intuitive and can be peer taught if needed. Not overly complex so that users can get started within a very short period of time.
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No answers on this topic
Support Rating
No answers on this topic
They are great
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Alternatives Considered
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in
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We tried another app, and it wasn't as quick or accurate.
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Return on Investment
  • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
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  • Saved 30-45 minutes each day.
  • Allows me to engage with leads by email much more quickly.
  • Staying organized. (I can throw away old business cards after scanning)
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ScreenShots

Salesforce Starter Screenshots

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Sansan Scan (discontinued) Screenshots

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