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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshsales

    Score8.7 out of 10
    N/AFreshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…

    $11

    per month per user

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    FreshsalesSalesmate
    Editions & Modules
    Growth
    $11
    per month per user
    Pro
    $47
    per month per user
    Enterprise
    $71
    per month per user
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    FreshsalesSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsA discount is offered for annual billing.We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    FreshsalesSalesmate
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    Rapidops, Inc.
    Chose Salesmate
    The mobile feature is not available with Creatio Manual dialing with Freshsales CRM no power dialer Customizable but fairly detailed (more focused on quotation management) Knowledge base not available with Mothernode
    Incentivized
    Chose Salesmate
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box.
    Incentivized
    Chose Salesmate
    Freshworks was riddled with bugs and had terrible support. Salesmate has amazing support and very few bugs.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FreshsalesSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Freshsales and Salesmate
    Feature
    Freshsales
    10.0
    53 Ratings
    Salesmate
    8.1
    46 Ratings
    Customer data management / contact management10.053 Ratings10.045 Ratings
    Workflow management10.051 Ratings9.945 Ratings
    Territory management10.041 Ratings9.09 Ratings
    Opportunity management10.045 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.052 Ratings7.345 Ratings
    Quote & order management10.01 Ratings5.626 Ratings
    Interaction tracking10.052 Ratings7.839 Ratings
    Channel / partner relationship management10.039 Ratings6.930 Ratings
    Contract management00 Ratings6.028 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Freshsales and Salesmate
    Feature
    Freshsales
    10.0
    50 Ratings
    Salesmate
    6.3
    44 Ratings
    Lead management10.048 Ratings6.743 Ratings
    Email marketing10.049 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Freshsales and Salesmate
    Feature
    Freshsales
    10.0
    51 Ratings
    Salesmate
    8.4
    41 Ratings
    Task management10.048 Ratings8.941 Ratings
    Reporting10.050 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Freshsales and Salesmate
    Feature
    Freshsales
    10.0
    52 Ratings
    Salesmate
    7.6
    43 Ratings
    Forecasting10.044 Ratings7.831 Ratings
    Pipeline visualization10.052 Ratings7.943 Ratings
    Customizable reports10.046 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Freshsales and Salesmate
    Feature
    Freshsales
    7.0
    50 Ratings
    Salesmate
    6.9
    45 Ratings
    Custom fields6.050 Ratings7.344 Ratings
    Custom objects5.040 Ratings6.733 Ratings
    API for custom integration10.038 Ratings7.127 Ratings
    Scripting environment00 Ratings6.521 Ratings
    Security
    Comparison of Security features of Freshsales and Salesmate
    Feature
    Freshsales
    10.0
    46 Ratings
    Salesmate
    8.0
    41 Ratings
    Single sign-on capability10.040 Ratings7.834 Ratings
    Role-based user permissions10.046 Ratings8.239 Ratings
    Platform
    Comparison of Platform features of Freshsales and Salesmate
    Feature
    Freshsales
    9.0
    47 Ratings
    Salesmate
    6.3
    42 Ratings
    Mobile access9.047 Ratings6.342 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Freshsales and Salesmate
    Feature
    Freshsales
    -
    Ratings
    Salesmate
    7.7
    19 Ratings
    Case management00 Ratings7.417 Ratings
    Call center management00 Ratings7.918 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Freshsales and Salesmate
    Feature
    Freshsales
    -
    Ratings
    Salesmate
    7.0
    35 Ratings
    Marketing automation00 Ratings7.035 Ratings
    User Ratings
    FreshsalesSalesmate
    Likelihood to Recommend
    10.0
    (53 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    10.0
    (8 ratings)
    10.0
    (45 ratings)
    Support Rating
    7.0
    (6 ratings)
    1.4
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)