Pipedrive vs. Salesmate

Pipedrive

477 Reviews and Ratings

Salesmate

53 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipedrive	Score8.6 out of 10	N/A	Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.	$24 per month per seat
Salesmate	Score10 out of 10	Mid-Size Companies (51-1,000 employees)	Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …	$29 per month per user

Pricing

Pipedrive

Salesmate

Essential: $24
per month per seat
Advanced: $49
per month per seat
Professional: $69
per month per seat
Power: $79
per month per seat
Enterprise: $129
per month per seat

Basic: $29
per month per user
Pro: $49
per month per user
Business: $79
per month per user
Enterprise: Custom

Pricing Offerings
Pipedrive	Salesmate
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

Monthly plans are available. The Essentials monthly plan at $24 per month.

We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits

Community Pulse
Key User Insights
	Pipedrive	Salesmate
Considered Both Products	Pipedrive Inc. No answer on this topic	Rapidops, Inc. Luca Formenti CEO in Sales at ELEVA (Telecommunications, 11-50 employees) Chose Salesmate Salesmate was a good trade-off in pricing, features and possibilites: we started with a very simple pipeline management and then we slowly added some new features that we were already paying for in the basic/pro level. No need to upgrade to higher cost solutions to have full … Incentivized Helpful? Manan Vora VP Operations and Strategy in Corporate at Liminal (Computer Software, 1-10 employees) Chose Salesmate It's definitely better in terms of ease of use and customer support Incentivized Helpful? Verified User Chose Salesmate I can't even remember them all. It simply blows them out of the water. I'm not being paid for this. It's the best I've found for my business. Incentivized Helpful? Michael Eastwood Marketing Manager in Marketing at NGS Crypto (Financial Services, 11-50 employees) Chose Salesmate Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box. Incentivized Helpful? Verified User Chose Salesmate None of these [provided] anywhere near the quality (and ease of use) of email tracking and syncing versus Salesmate. On top of this, Salesmate trumps all of the above on design, general ease of use, and database management. Incentivized Helpful? Joachim Mérillat Insurance advisor in Corporate at Self owned (Insurance, 1-10 employees) Chose Salesmate The workflow automation and CRM. The customer service from Salesmate is the best I've had to deal with! Incentivized Helpful? Matthew Gehrman Agency Principal in Sales at CityScape Insurance (Insurance, 1-10 employees) Chose Salesmate Salesmate has a lot of similar features and functionality but where I feel they differ the most is the customer service, new feature integration, and a team that actually wants to develop the perfect pipeline management tool. Not only are they more competitive on the … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Pipedrive

Salesmate

Comparison of Sales Force Automation features of Pipedrive and Salesmate
Feature	Pipedrive 6.7 61 Ratings	Salesmate 8.0 46 Ratings
Customer data management / contact management	7.717 Ratings	10.045 Ratings
Workflow management	5.714 Ratings	9.945 Ratings
Territory management	6.09 Ratings	9.09 Ratings
Opportunity management	8.359 Ratings	9.941 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.057 Ratings	7.345 Ratings
Contract management	5.010 Ratings	5.928 Ratings
Quote & order management	5.08 Ratings	5.626 Ratings
Interaction tracking	8.014 Ratings	7.839 Ratings
Channel / partner relationship management	6.711 Ratings	6.930 Ratings

Comparison of Customer Service & Support features of Pipedrive and Salesmate
Feature	Pipedrive 2.9 7 Ratings	Salesmate 7.7 19 Ratings
Case management	4.76 Ratings	7.417 Ratings
Call center management	1.15 Ratings	7.918 Ratings
Help desk management	3.16 Ratings	00 Ratings

Comparison of Marketing Automation features of Pipedrive and Salesmate
Feature	Pipedrive 6.0 42 Ratings	Salesmate 6.3 44 Ratings
Lead management	5.742 Ratings	6.643 Ratings
Email marketing	6.36 Ratings	6.042 Ratings

Comparison of CRM Project Management features of Pipedrive and Salesmate
Feature	Pipedrive 5.9 60 Ratings	Salesmate 8.4 41 Ratings
Task management	7.757 Ratings	8.941 Ratings
Billing and invoicing management	4.15 Ratings	00 Ratings
Reporting	6.056 Ratings	7.937 Ratings

Comparison of CRM Reporting & Analytics features of Pipedrive and Salesmate
Feature	Pipedrive 6.8 62 Ratings	Salesmate 7.6 43 Ratings
Forecasting	6.313 Ratings	7.831 Ratings
Pipeline visualization	8.062 Ratings	7.843 Ratings
Customizable reports	6.010 Ratings	7.137 Ratings

Comparison of Customization features of Pipedrive and Salesmate
Feature	Pipedrive 4.8 58 Ratings	Salesmate 6.9 45 Ratings
Custom fields	5.358 Ratings	7.344 Ratings
Custom objects	6.048 Ratings	6.733 Ratings
Scripting environment	1.04 Ratings	6.521 Ratings
API for custom integration	6.741 Ratings	7.127 Ratings

Comparison of Security features of Pipedrive and Salesmate
Feature	Pipedrive 5.9 56 Ratings	Salesmate 8.0 41 Ratings
Single sign-on capability	6.112 Ratings	7.834 Ratings
Role-based user permissions	5.754 Ratings	8.239 Ratings

Comparison of Integrations with 3rd-party Software features of Pipedrive and Salesmate
Feature	Pipedrive 3.6 7 Ratings	Salesmate 7.0 35 Ratings
Marketing automation	3.67 Ratings	7.035 Ratings
Compensation management	3.54 Ratings	00 Ratings

Comparison of Platform features of Pipedrive and Salesmate
Feature	Pipedrive 7.3 55 Ratings	Salesmate 6.3 42 Ratings
Mobile access	7.355 Ratings	6.342 Ratings

User Ratings
	Pipedrive	Salesmate
Likelihood to Recommend	7.6 (65 ratings)	10.0 (46 ratings)
Likelihood to Renew	8.0 (3 ratings)	9.1 (2 ratings)
Usability	9.7 (18 ratings)	10.0 (45 ratings)
Availability	8.2 (1 ratings)	- (0 ratings)
Support Rating	8.5 (15 ratings)	1.4 (42 ratings)
Implementation Rating	8.2 (1 ratings)	9.1 (1 ratings)