TrustRadius: an HG Insights company

Salesmate vs. Square Customers

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Square Customers

    Score8.7 out of 10
    N/ASquare's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.

    $0

    Pricing
    SalesmateSquare Customers
    Editions & Modules
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Customer Directory
    $0
    Gift Card Starter Pack
    $2
    per card (plus 2.6% + 10¢ processing fee)
    Email Marketing
    starting $15
    per month
    Text Message Marketing
    starting at $10
    per month
    Loyalty
    starting at $45
    per month
    Quick Cards
    from 99c
    per card (plus 2.6% + 10¢ processing fee)
    Custom Cards
    from 81c
    per card (plus 2.6% + 10¢ processing fee)
    Offerings
    Pricing Offerings
    SalesmateSquare Customers
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Features
    SalesmateSquare Customers
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesmate and Square Customers
    Feature
    Salesmate
    8.1
    46 Ratings
    Square Customers
    7.1
    4 Ratings
    Customer data management / contact management10.045 Ratings9.04 Ratings
    Workflow management9.945 Ratings8.13 Ratings
    Territory management9.09 Ratings5.33 Ratings
    Opportunity management9.941 Ratings4.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.345 Ratings9.53 Ratings
    Contract management6.028 Ratings8.04 Ratings
    Quote & order management5.626 Ratings6.94 Ratings
    Interaction tracking7.839 Ratings7.74 Ratings
    Channel / partner relationship management6.930 Ratings5.83 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesmate and Square Customers
    Feature
    Salesmate
    7.7
    19 Ratings
    Square Customers
    6.8
    2 Ratings
    Case management7.417 Ratings7.32 Ratings
    Call center management7.918 Ratings6.82 Ratings
    Help desk management00 Ratings6.32 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesmate and Square Customers
    Feature
    Salesmate
    6.3
    44 Ratings
    Square Customers
    8.9
    2 Ratings
    Lead management6.743 Ratings8.92 Ratings
    Email marketing6.042 Ratings8.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesmate and Square Customers
    Feature
    Salesmate
    8.4
    41 Ratings
    Square Customers
    7.9
    3 Ratings
    Task management8.941 Ratings5.73 Ratings
    Reporting7.937 Ratings8.43 Ratings
    Billing and invoicing management00 Ratings9.53 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesmate and Square Customers
    Feature
    Salesmate
    7.6
    43 Ratings
    Square Customers
    8.7
    2 Ratings
    Forecasting7.831 Ratings8.02 Ratings
    Pipeline visualization7.943 Ratings9.02 Ratings
    Customizable reports7.137 Ratings9.02 Ratings
    Customization
    Comparison of Customization features of Salesmate and Square Customers
    Feature
    Salesmate
    6.9
    45 Ratings
    Square Customers
    6.9
    2 Ratings
    Custom fields7.344 Ratings3.72 Ratings
    Custom objects6.733 Ratings00 Ratings
    Scripting environment6.521 Ratings7.01 Ratings
    API for custom integration7.127 Ratings10.01 Ratings
    Security
    Comparison of Security features of Salesmate and Square Customers
    Feature
    Salesmate
    8.0
    41 Ratings
    Square Customers
    9.5
    3 Ratings
    Single sign-on capability7.834 Ratings10.01 Ratings
    Role-based user permissions8.239 Ratings9.03 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesmate and Square Customers
    Feature
    Salesmate
    7.0
    35 Ratings
    Square Customers
    6.0
    1 Ratings
    Marketing automation7.035 Ratings10.01 Ratings
    Compensation management00 Ratings2.01 Ratings
    Platform
    Comparison of Platform features of Salesmate and Square Customers
    Feature
    Salesmate
    6.3
    42 Ratings
    Square Customers
    9.0
    3 Ratings
    Mobile access6.342 Ratings9.03 Ratings
    Social CRM
    Comparison of Social CRM features of Salesmate and Square Customers
    Feature
    Salesmate
    -
    Ratings
    Square Customers
    6.6
    2 Ratings
    Social data00 Ratings6.32 Ratings
    Social engagement00 Ratings6.82 Ratings
    User Ratings
    SalesmateSquare Customers
    Likelihood to Recommend
    10.0
    (46 ratings)
    8.7
    (4 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (45 ratings)
    9.6
    (3 ratings)
    Support Rating
    1.4
    (42 ratings)
    7.6
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)