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Salesmate vs. Sugar Sell (SugarCRM)

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Salesmate

53 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Sugar Sell (SugarCRM)

    Score5.1 out of 10
    		N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    SalesmateSugar Sell (SugarCRM)
    Editions & Modules
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    SalesmateSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits—
    More Pricing Information
    Community Pulse
    SalesmateSugar Sell (SugarCRM)
    Considered Both Products
    Rapidops, Inc.
    Manikyala Dirisala
    Manager - Client Acquisition in Sales at Covalense Digital Solutions Pvt Ltd (Information Technology & Services, 501-1000 employees)
    Chose Salesmate
    I did brief this at the start itself. Salesmate is a simple tool, which is easy to understand, easy to navigate, easy to automate your own process, easy to configure and execute things without manually feeding it everything with all details. The simple point is - Email Outlook …
    Incentivized
    SugarCRM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SalesmateSugar Sell (SugarCRM)
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    8.0
    46 Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    Customer data management / contact management10.045 Ratings5.032 Ratings
    Workflow management9.945 Ratings6.028 Ratings
    Territory management9.09 Ratings6.026 Ratings
    Opportunity management9.941 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.345 Ratings7.029 Ratings
    Contract management5.928 Ratings3.026 Ratings
    Quote & order management5.626 Ratings4.024 Ratings
    Interaction tracking7.839 Ratings3.030 Ratings
    Channel / partner relationship management6.930 Ratings2.025 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    7.7
    19 Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    Case management7.417 Ratings3.024 Ratings
    Call center management7.918 Ratings2.019 Ratings
    Help desk management00 Ratings2.017 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    6.3
    44 Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    Lead management6.643 Ratings6.022 Ratings
    Email marketing6.042 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    8.4
    41 Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    Task management8.941 Ratings4.026 Ratings
    Reporting7.937 Ratings2.024 Ratings
    Billing and invoicing management00 Ratings3.018 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    7.6
    43 Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    Forecasting7.831 Ratings3.024 Ratings
    Pipeline visualization7.843 Ratings2.025 Ratings
    Customizable reports7.137 Ratings5.027 Ratings
    Customization
    Comparison of Customization features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    6.9
    45 Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    Custom fields7.344 Ratings6.029 Ratings
    Custom objects6.733 Ratings5.026 Ratings
    Scripting environment6.521 Ratings6.019 Ratings
    API for custom integration7.127 Ratings5.025 Ratings
    Security
    Comparison of Security features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    8.0
    41 Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    Single sign-on capability7.834 Ratings5.021 Ratings
    Role-based user permissions8.239 Ratings6.026 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    7.0
    35 Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    Marketing automation7.035 Ratings5.019 Ratings
    Compensation management00 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    6.3
    42 Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    Mobile access6.342 Ratings4.020 Ratings
    Social CRM
    Comparison of Social CRM features of Salesmate and Sugar Sell (SugarCRM)
    Feature
    Salesmate
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    Social data00 Ratings3.019 Ratings
    Social engagement00 Ratings3.016 Ratings
    User Ratings
    SalesmateSugar Sell (SugarCRM)
    Likelihood to Recommend
    10.0
    (46 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.2
    (26 ratings)
    Usability
    10.0
    (45 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.4
    (42 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)