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Salesmate vs. Zoho CRM

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Salesmate

53 Reviews and Ratings

Zoho CRM

974 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Zoho CRM

    Score8.7 out of 10
    		N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    SalesmateZoho CRM
    Editions & Modules
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    SalesmateZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$14 /user/month
    Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits—
    More Pricing Information
    Community Pulse
    SalesmateZoho CRM
    Considered Both Products
    Rapidops, Inc.
    Manikyala Dirisala
    Manager - Client Acquisition in Sales at Covalense Digital Solutions Pvt Ltd (Information Technology & Services, 501-1000 employees)
    Chose Salesmate
    I did brief this at the start itself. Salesmate is a simple tool, which is easy to understand, easy to navigate, easy to automate your own process, easy to configure and execute things without manually feeding it everything with all details. The simple point is - Email Outlook …
    Incentivized
    Bismark Delvillar
    Owner in Corporate at EZ Cabinetry (Construction, 1-10 employees)
    Chose Salesmate
    Salesmate is head and shoulders above these other systems when you weigh the price to features. Salesmate is simple to navigate and is packed with useful everyday features; all included at the same price. The standard features in Salesmate are additional or nonexistent features …
    Incentivized
    Verified User
    Chose Salesmate
    None of these [provided] anywhere near the quality (and ease of use) of email tracking and syncing versus Salesmate. On top of this, Salesmate trumps all of the above on design, general ease of use, and database management.
    Incentivized
    Sandro Marc-Charles
    Chief Executive Officer in Sales at Gladiator Excellence, LLC (Marketing & Advertising, 1-10 employees)
    Chose Salesmate
    Salesmates ability to handle different Pipelines for several services was superior to Insightly & Zoho. The mobile app is also superior.
    Incentivized
    Matthew Gehrman
    Agency Principal in Sales at CityScape Insurance (Insurance, 1-10 employees)
    Chose Salesmate
    Salesmate has a lot of similar features and functionality but where I feel they differ the most is the customer service, new feature integration, and a team that actually wants to develop the perfect pipeline management tool. Not only are they more competitive on the …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SalesmateZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Salesmate and Zoho CRM
    Feature
    Salesmate
    8.0
    46 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management10.045 Ratings8.5279 Ratings
    Workflow management9.945 Ratings8.3266 Ratings
    Territory management9.09 Ratings8.8196 Ratings
    Opportunity management9.941 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.345 Ratings8.8248 Ratings
    Contract management5.928 Ratings8.8203 Ratings
    Quote & order management5.626 Ratings8.2203 Ratings
    Interaction tracking7.839 Ratings8.2249 Ratings
    Channel / partner relationship management6.930 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Salesmate and Zoho CRM
    Feature
    Salesmate
    7.7
    19 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management7.417 Ratings8.5213 Ratings
    Call center management7.918 Ratings8.1172 Ratings
    Help desk management00 Ratings8.5189 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Salesmate and Zoho CRM
    Feature
    Salesmate
    6.3
    44 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management6.643 Ratings8.6261 Ratings
    Email marketing6.042 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Salesmate and Zoho CRM
    Feature
    Salesmate
    8.4
    41 Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management8.941 Ratings8.6248 Ratings
    Reporting7.937 Ratings8.5242 Ratings
    Billing and invoicing management00 Ratings8.3180 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Salesmate and Zoho CRM
    Feature
    Salesmate
    7.6
    43 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting7.831 Ratings8.5216 Ratings
    Pipeline visualization7.843 Ratings8.4235 Ratings
    Customizable reports7.137 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Salesmate and Zoho CRM
    Feature
    Salesmate
    6.9
    45 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields7.344 Ratings8.4275 Ratings
    Custom objects6.733 Ratings8.2222 Ratings
    Scripting environment6.521 Ratings8.3178 Ratings
    API for custom integration7.127 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Salesmate and Zoho CRM
    Feature
    Salesmate
    8.0
    41 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability7.834 Ratings8.4231 Ratings
    Role-based user permissions8.239 Ratings8.5261 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Salesmate and Zoho CRM
    Feature
    Salesmate
    7.0
    35 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation7.035 Ratings8.8207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Salesmate and Zoho CRM
    Feature
    Salesmate
    6.3
    42 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access6.342 Ratings8.7230 Ratings
    Social CRM
    Comparison of Social CRM features of Salesmate and Zoho CRM
    Feature
    Salesmate
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.4164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    User Ratings
    SalesmateZoho CRM
    Likelihood to Recommend
    10.0
    (46 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    7.6
    (42 ratings)
    Usability
    10.0
    (45 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    1.4
    (42 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.7
    (13 ratings)