SAP Business Network vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Business Network
Score 8.5 out of 10
N/A
SAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains.N/A
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$5
per month per license
Pricing
SAP Business NetworkZoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
SAP Business NetworkZoom Workplace
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Business NetworkZoom Workplace
Considered Both Products
SAP Business Network
Chose SAP Business Network
None, This is the first product we used and it suits our business needs perfectly.
Chose SAP Business Network
In a few words, the interface at SAP Business Network has been generally helpful to me. This interface is simple, and I found it easier to coordinate many actions on a single site. The analytics features are the most beneficial, and it is easy to tell whether a campaign is …
Chose SAP Business Network
SAP Business Network stands out compared to all other platforms like Oracle SCM, Ariba, and Coupa due to its comprehensive visibility, robust collaboration tools, and extensive supplier network. Unlike Oracle SCM, which is optimized for its own -heavy supply chains, SAP …
Chose SAP Business Network
SAP Business Network was selected after we compared Oracle Supply Chain Management Cloud and Coupa Risk Assess. While they had good features, SAP Business Network was hands down better in credit risk monitoring and provided better integration with our existing systems. It had a …
Chose SAP Business Network
Before we chose SAP Business Network, we looked at Oracle Supply Chain Management Cloud and Infor Supply Chain Management. While SAP Business Network boasted robust features, the fact that our existing ERP system could be integrated with the tool in a better fashion, and it was …
Chose SAP Business Network
There is not any product in the marketplace that can enable collaboration across so many parts of the business i.e. Supply Chain, Logistics and Maintenance with a single platform
Chose SAP Business Network
Microsoft Dynamics 365, Anaplan and Oracle Fusion Cloud Supply Chain Management (SCM)
Chose SAP Business Network
The powers to be researched meany SAP Business Network was there decision, my job Is to install configuration and upgrades. The decision they make usually correct.
Chose SAP Business Network
SAP Business Network is not my favorite. It was selected due to its historic presence and public industry use.
Chose SAP Business Network
We selected SAP Business Network in collaboration with p44 for the backend integration to SAP ERP and S/4 HANA EM. In addition we appreciated the global reach of p44 milestone data coverage and number of already onboarded partners. The availability of all required …
Chose SAP Business Network
SAP offers a more extensive global partner ecosystem, which is crucial for industries reliant on worldwide collaborations. Choosing SAP Business Network appears to be advantageous because of its comprehensive integration, instantaneous insights, and wide support network, which …
Chose SAP Business Network
I have not personally used these software, but I know they were considered at one point before using SAP Business Network. And based on my knowledge of what they do, here are some brief descriptions: Ariba Network by SAP: Focuses on procurement and supply chain management, …
Chose SAP Business Network
need to skip as I don't have experience with any similar products
Chose SAP Business Network
SAP Ariba Procurement
Chose SAP Business Network
SAP Business Network is part of SAP solution stack
Chose SAP Business Network
We have to follow our buyers on the various networks and procurment systems - SBN stands out because of the ease of work and level of control you have on your buyer integration and documents that are interchanged between us and the buyers
Chose SAP Business Network
Currently SAP Business Network is ahead of its competitors with e-invoicing solutions
Chose SAP Business Network
SAP Billing and Revenue Management (RevSym)
Chose SAP Business Network
SAP Business Network helped us find out about the problem also helped us in very effective tracking and Since we already use SAP S/4HANA and other SAP modules, SAP Business Network provided the most seamless integration, ensuring smooth data flow across procurement, finance, …
Zoom Workplace
Chose Zoom Workplace
I feel, Zoom Workplace stands out for its superior video conferencing and meeting features, making it ideal for large meetings and webinars. While Slack and Teams excel in messaging and collaboration, Zoom is more user-friendly for video communication. It integrates well with …
Chose Zoom Workplace
Zoom Workplace is certainly the superior product, but MS Teams gives it a run for its money due to all of the AI integrated features that MS CoPilot has added to the entire MS Office product portfolio. If Zoom added more AI features, and possibly something similar to ZoomInfo …
Chose Zoom Workplace
Zoom is cheaper and easy to use than other tools.
Chose Zoom Workplace
I think that Zoom is a little less intuitive than google meets. I prefer it though because ore people have it so it feels like the industry standard to use Zoom for meetings. I would rely more on Zoom than on google meets as well because sending invites is easier and better …
Chose Zoom Workplace
Teamviewer is sloppy, and its SSO sign-in is faulty. I am so glad the company steered towards Zoom for all communications.
Chose Zoom Workplace
We still use both side by side. We tend to use Zoom for external calls and teams for internal calls
Chose Zoom Workplace
Zoom Workplace has a range of products that are closely integrated and is fairly customizable so that we are better able to control branding and improve efficiency. Other platforms like Skype have often faced connection issues and do not have as many advanced features.
Chose Zoom Workplace
To have all of the tools and features within one application makes it much easier to on-board new employees, acclimate, and manage. To split features across different platforms is cumbersome to manage and costs much more.
Chose Zoom Workplace
We use Microsoft 365 for everything we do as a company. Except for video communication. For that we use Zoom Workplace, even though Teams is integrated into our other Microsoft products. We found Teams difficult to use and buggy, whereas Zoom Workplace always just works. It is …
Chose Zoom Workplace
It's better for group conversations, and it's more reliable. And everyone has it.
Chose Zoom Workplace
Zoom Workplace is less resource-intensive compared to Microsoft Teams. Slack appears very basic and does not have the app offerings that Zoom boasts. I've also encountered a significant amount of audio issues when using Slack to conduct meetings. Zoom has found its niche and …
Chose Zoom Workplace
I prefer to use Zoom Workplace over Microsoft Teams because I find it to be more user friendly and everyone can access Zoom, whereas only Microsoft users can use Microsoft Teams. For the work that we do, we like that anyone with a valid email address can sign up and use Zoom …
Chose Zoom Workplace
Zoom Workplace is much more user friendly and easy to use it is also better generally at consistently working well when needed.
Chose Zoom Workplace
I believe it is a great contender for a video and audio calling platform. We selected it due to the need for a more flexible option over using Microsoft Teams. It is difficult to join a Teams call if you do not already have a Microsoft account setup, whereas with Zoom Workplace …
Chose Zoom Workplace
We used Dialpad and Teams previously and both were fine. When we were looking at scheduling software, we looked at Calendly. Ultimately, it was cheaper to use Zoom Workplace for phone, video and scheduling and we really liked our Zoom Workplace support team. Calendly and Zoom …
Chose Zoom Workplace
We went with Zoom Workplace due to it's stability, ease of use, and feature set.
Chose Zoom Workplace
Much better place to connect than Google meets. Service, audio and video seem much more efficient
Chose Zoom Workplace
As far as I know Google meets doesn’t allow to record the calls which is a big downside
Chose Zoom Workplace
We actively use both to accomodate the audience/attendees. Zoom Workplace is much better for large groups.
Chose Zoom Workplace
RingCentral Contact Center
Chose Zoom Workplace
Zoom Workplace had a better phone system from our understanding currently. Other features are relatively comparable
Chose Zoom Workplace
Zoom Workplace has a more robust interface and is more widely understood than Google meets or other video call services and so its best for us for larger groups and with external partners.
Chose Zoom Workplace
We prefer Slack for interoffice communications. We find it more convenient, easier to use, and more customizable. Administration is pretty easy too. We utilize Microsoft Teams otherwise, as we are a Microsoft shop and integrating Teams is easier when we are already heavily …
Chose Zoom Workplace
easier to use and navigate, more reliable, better call recording
Chose Zoom Workplace
Features are more roboust.
The price is comparable based on the features.
Integration has more options. SOme of the competitors just limit you to their software/products only.
Features
SAP Business NetworkZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
8.4
Ratings
2% above category average
High quality audio00 Ratings8.70 Ratings
High quality video00 Ratings8.70 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
8.6
Ratings
7% above category average
Desktop sharing00 Ratings9.10 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
8.6
Ratings
5% above category average
Calendar integration00 Ratings8.30 Ratings
Meeting initiation00 Ratings9.40 Ratings
Record meetings / events00 Ratings9.40 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
8.2
Ratings
2% above category average
Live chat00 Ratings8.30 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
9.1
Ratings
17% above category average
User authentication00 Ratings9.10 Ratings
Participant roles & permissions00 Ratings9.10 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
8.6
Ratings
3% above category average
Hosted PBX00 Ratings8.00 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings8.90 Ratings
Directory of employee names00 Ratings9.00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
8.8
Ratings
4% above category average
Answering rules00 Ratings8.40 Ratings
Call recording00 Ratings9.10 Ratings
Call park00 Ratings9.00 Ratings
Call screening00 Ratings8.80 Ratings
Message alerts00 Ratings9.00 Ratings
Business SMS/External Messaging00 Ratings9.00 Ratings
Voicemail Transcription00 Ratings8.20 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
9.1
Ratings
7% above category average
Mobile app for iOS00 Ratings9.20 Ratings
Mobile app for Android00 Ratings9.00 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
SAP Business Network
-
Ratings
Zoom Workplace
9.0
Ratings
12% above category average
Centralized communications management00 Ratings8.80 Ratings
Team messaging00 Ratings9.20 Ratings
Team document sharing00 Ratings9.10 Ratings
Call and meeting analytics00 Ratings8.80 Ratings
Best Alternatives
SAP Business NetworkZoom Workplace
Small Businesses

No answers on this topic

Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies

No answers on this topic

Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
Enterprises

No answers on this topic

Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Business NetworkZoom Workplace
Likelihood to Recommend
8.3
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
6.4
(0 ratings)
4.0
(0 ratings)
Usability
8.7
(0 ratings)
5.0
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
1.6
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
7.3
(0 ratings)
3.0
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
SAP Business NetworkZoom Workplace
Likelihood to Recommend
If your organization processes a large number of purchase orders and invoices every month/year, SAP Business Network is very effective, whereas smaller vendors without strong IT support sometimes struggle with setup and ongoing use. making onboarding and training a barrier.
Read full review
* Onboarding new employees - adaptation is quick and easy for new employees - for phone and meeting use. * Administration is quick and easy as well as finding answers to the 'what ifs' * Delegation for scheduling and creating scheduler links - what an awesome process - delegation allows for ease of on-boarding new employees - pre-emptively setting up their meetings and orientations in advance of start date *AI summary - our development teams uses them for ALL meetings creating a great history and follow up process for the entire team
Read full review
Pros
  • With the SAP Business Network, it is possible to get live access to your financial figures; thus, you are always dealing with the new info rather than last week's stale info.
  • This platform allows you to create specific and detailed, customizable reports covering just about any situation.
  • SAP Business Network sticks all your finance apps together and ensures that your data is moving and that your manual errors are kept under control.
Read full review
  • It's a great way to connect around the world with minimal bandwidth consumption.
  • Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
  • Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
  • Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
Read full review
Cons
  • In some cases, it promises a lot but still lacks more partners joined to the network
  • Being the pioneer, the idea behind the product can be confusing sometimes
  • It is still not accessible for all kinds of markets (especially small and mid sizes)
Read full review
  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
Read full review
Likelihood to Renew
Up to now due to delay not fulfilling the envisaged business case. However, expectation that we can still ramp the usage based on existing scope. Further, we foresee additional scope which would give us an additional business case going forward, extending the Business Network usage to Warehouse Service Provider integration.
Read full review
Because every other conference tool is expensive, bloated, or fails to make it easy to just have a call with someone.
Read full review
Usability
The reason we have given this good rating is mainly because its feature rich product and multiple use cases like supply chain, procurement, logistics and asset collaboration. It helps us to gain visibility into the freight order life cycle to better manage appointments, share insights, digitally manage transactions and optimise logistic processes
Read full review
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
No answers on this topic
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
No answers on this topic
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
No answers on this topic
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception
Read full review
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
In a few words, the interface at SAP Business Network has been generally helpful to me. This interface is simple, and I found it easier to coordinate many actions on a single site. The analytics features are the most beneficial, and it is easy to tell whether a campaign is effective.
Read full review
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
Read full review
Scalability
No answers on this topic
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Return on Investment
  • SAP Business Network has provided a positive Return On Investment for our business. It explains the objective by significantly enhancing operation outcomes.
  • Another thing is that cost control enables better pricing comparison. This is not only cost-effective but also offers a good discount on bulk orders.
  • Overall, the SAP Business Network has increased supply chain resilience, streamlined our purchasing costs, and enabled more growth with our core business objective.
Read full review
  • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
  • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
  • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.