Emburse Chrome River vs. SAP Concur

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Emburse Chrome River	Score9.1 out of 10	N/A	Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.	N/A
SAP Concur	Score8.3 out of 10	N/A	SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.	$9 per month

We offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.

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Community Pulse
Key User Insights
	Emburse Chrome River	SAP Concur
Considered Both Products	Emburse chirag chhatbar Senior Advisor in Professional Services at Salesforce (Computer Software, 5001-10,000 employees) Chose Emburse Chrome River The overall user interface was easy to use and it made the task of the reporting very easy. Compliance rules are guiding the users to correctly upload and enter receipts, which are already uploaded and recognized via OCR during the business trip. Uploading can easily done via … Incentivized Helpful? Verified User Chose Emburse Chrome River Chrome River seams more updates and the matching of expenses and receipts is something i don't remember Concur doing Incentivized Helpful? Philip Barnett Travel Reporting & System Administrator in Finance and Accounting at CACI International Inc (Defense & Space, 10,001+ employees) Chose Emburse Chrome River The user interface and features surpass the experience and similar features of other products because of the following. Good customer support to also make the program better. Also, a good interface to navigate the expense creation process. Incentivized Helpful? Verified User Chose Emburse Chrome River Concur was a very detailed platform that we used at my old company, but it was not very user friendly. The compliance rules set up required heavy detail from the employee that leadership or managers would not even read. the rules set in place resulted in slow processing times … Incentivized Helpful? Danielle Bulla Accounts Payable and Financial Services Coordinator in Finance and Accounting at Rollins College (Higher Education, 501-1000 employees) Chose Emburse Chrome River I think Chrome River is much more intuitive and user-friendly. Also, I love the ease of pulling data and diving into analytics with Chrome River. The system is very dynamic and changes in real-time. As far as Concur goes, I had a lot of difficulty and redundant motions when … Incentivized Helpful? Wanda Aube Coporate Services Administrator in Finance and Accounting at Toyota (Automotive, 501-1000 employees) Chose Emburse Chrome River Chrome River was selected for ease of use and price per report. One of our affiliates was already using Chrome River and it came highly recommended and we were able to negotiate a price per report that was within our budget. Most of the expense systems have the same features … Incentivized Helpful? Verified User Chose Emburse Chrome River Works with our business model Pre-approval method Auto-approval functionality Incentivized Helpful? Marissa (San Martin) Navarro Controller in Finance and Accounting at Mitchell Silberberg & Knupp LLP (Legal Services, 51-200 employees) Chose Emburse Chrome River Concur is a robust program and has a travel tool, but is too much for our organization. Incentivized Helpful? Verified User Chose Emburse Chrome River For our organization, cost was the main factor. Incentivized Helpful? WENDY REED Sr. AP Specialist in Finance and Accounting at Rich Products Corp (Food & Beverages, 1001-5000 employees) Chose Emburse Chrome River Much more intuitive and user friendly. Incentivized Helpful? Tracy Bentham Manager, Corporate Accounting in Finance and Accounting at Federated Cooperatives Ltd. (Wholesale, 1001-5000 employees) Chose Emburse Chrome River The user interface, the selection process and the roadmap were big differentiators for us. Incentivized Helpful? Don Koubsky, Jr Global Strategic Sourcing in Corporate at CSG International (Information Technology & Services, 1001-5000 employees) Chose Emburse Chrome River We were an existing Concur customer looking to expand our current implementation. We made the choice to evaluate other platforms and pricing prior to committing to such a large endeavor. When comparing Chrome River to Concur, everything about Chrome River was superior: customer … Incentivized Helpful? Verified User Chose Emburse Chrome River I have not reviewed or evaluated any products recently. When we were looking at vendors for a T&E package, we did meet with Concur. They were a much larger vendor, but we felt that we might get lost in their world. We chose [Emburse] Chrome River because they seemed more … Incentivized Helpful? Verified User Chose Emburse Chrome River Chrome River [EXPENSE] is globally deployable. Furthermore, a good connection between cytric Travel and Chrome River [EXPENSE] is available and working smoothly. Additionally, travel data are transferred into Chrome River [EXPENSE]. We installed a connection to our credit card … Incentivized Helpful? Verified User Chose Emburse Chrome River Chrome River EXPENSE attracted business due to its end-user interface simplicity. The navigation, expense type menu (mosaic made of the icons/tiles) was a winning element. Mobility (laptop/PC/iOs/Android), approval routing, and receipt scanning via OCR were huge contributors to … Incentivized Helpful? Verified User Chose Emburse Chrome River We selected Chrome River [EXPENSE] for user experience compared to others. Incentivized Helpful? Marie Frank Assistant Vice President in Finance and Accounting at University of Louisiana Lafayette (Higher Education, 1001-5000 employees) Chose Emburse Chrome River Concur was more expensive and didn't seem to have an much flexibility to customize. Incentivized Helpful? Verified User Chose Emburse Chrome River Chrome River was much more intuitive while also very flexible to customize, which was necessary for our company. Other programs did not even come close to meeting our needs. Chrome River was our last stop, and we were thrilled to finally find a company that met our exact needs. Incentivized Helpful? Karen Keegan Assistant Controller in Finance and Accounting at Nixon Peabody LLP (Law Practice, 1001-5000 employees) Chose Emburse Chrome River We currently use Concur for travel bookings. I was not impressed with Concur when our procurement department was getting this product set up. Not very flexible. I imagine (and have heard stories from other current Chrome River organizations) that this is similar for their … Incentivized Helpful? Verified User Chose Emburse Chrome River We initially looked at Concur, Chrome River, and Certify as potential products for our company in 2017. Since that time, Chrome River and Certify are now owned by Emburse, so they are together...though separate. Concur did not offer as much for the money and seemed more … Incentivized Helpful? Verified User Chose Emburse Chrome River Chrome River just seemed to work better. It was easier to navigate and to use. Also, it's OCR seemed better than Concur. Incentivized Helpful? Craig Lundskog Finance Director/Controller in Finance and Accounting at Great Basin Industrial (Construction, 201-500 employees) Chose Emburse Chrome River Chrome River Expense is much easier to use and implement, much less expensive, and the people are much more passionate about their product and company. Incentivized Helpful? Verified User Chose Emburse Chrome River Chrome River is better than paper expense reimbursement reports. Paper reports can provide more flexibility and customization than Chrome River in some aspects though Chrome River also allows for some things not available with paper processing. The efficiency, accuracy, … Incentivized Helpful? Verified User Chose Emburse Chrome River What I like about Chrome River EXPENSE is the access the administrator has to making updates. With Concur I had to reach out to someone our IT team to make any changes. I also like that I get to test the updates in a sandbox before moving to production, this reduces the amount … Incentivized Helpful?	SAP Concur Verified User Chose SAP Concur SAP Concur is vastly superior to Chrome River EXPENSE. SAP Concur allows for easier expense to charge matching, mobile use, and end user ease of access and use. However, Abacus is again that much better than SAP Concur, including better department level management tools. The … Incentivized Helpful? Verified User Chose SAP Concur We have other SAP ecosystem so picked Concur Incentivized Helpful? Vinay Pushkarna, B.Eng, MBA Business Strategy Senior Manager in Professional Services at Deloitte (Oil & Energy, 10,001+ employees) Chose SAP Concur Much better. In chrome finding WBS is painful. Incentivized Helpful? Christopher Both, CPA Travel & Expense - Global Process Owner/Real Estate and Fleet Finance Partner - SUEZ Water Technolog in Finance and Accounting at SUEZ - Water Technologies & Solutions (Environmental Services, 10,001+ employees) Chose SAP Concur Concur is integrated with Travel so it's a more useful tool. Data is much richer with the integrated solution as is the auto-creation of expense reports and the auto-itemization of hotel folio. Incentivized Helpful? Michelle Braun Audit - Talent / L&D Manager in Human Resources at Ally (Accounting, 1001-5000 employees) Chose SAP Concur From the employee perspective, Chrome River is a far superior product. It's modern-looking, easy to use, and so intuitive you almost don't need the contextual help. Incentivized Helpful? Verified User Chose SAP Concur Concur Travel and Expense was more user friendly with stuff such as calculating per diem and figuring out hotel itemizations. Chrome River had more categories when it came to expenses though. Concur looked a little older based on user interface, Chrome River looked a little … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Emburse Chrome River

SAP Concur

Comparison of Expense Management features of Emburse Chrome River and SAP Concur
Feature	Emburse Chrome River 8.8 3 Ratings	SAP Concur 8.3 283 Ratings
Employee Expense Reporting	8.73 Ratings	8.3278 Ratings
Corporate Card Reconciliation	9.03 Ratings	8.2203 Ratings

Comparison of Payment Management features of Emburse Chrome River and SAP Concur
Feature	Emburse Chrome River 8.0 3 Ratings	SAP Concur 8.1 239 Ratings
Customizable Approval Policies	8.33 Ratings	7.9204 Ratings
Financial Document Management	5.01 Ratings	8.4171 Ratings
Payment Status Tracking	9.03 Ratings	8.3208 Ratings
Payment Audit Trail	9.02 Ratings	8.3187 Ratings
Duplicate Bill Detection	8.33 Ratings	7.8166 Ratings
Advanced OCR	8.52 Ratings	7.9147 Ratings
Electronic Funds Transfer	8.01 Ratings	8.1138 Ratings

User Ratings
	Emburse Chrome River	SAP Concur
Likelihood to Recommend	9.9 (123 ratings)	8.3 (758 ratings)
Likelihood to Renew	9.8 (18 ratings)	9.0 (31 ratings)
Usability	9.0 (107 ratings)	8.5 (74 ratings)
Availability	10.0 (1 ratings)	9.0 (10 ratings)
Performance	9.0 (1 ratings)	9.0 (7 ratings)
Support Rating	9.0 (113 ratings)	8.0 (37 ratings)
In-Person Training	- (0 ratings)	7.6 (4 ratings)
Online Training	9.0 (1 ratings)	9.0 (5 ratings)
Implementation Rating	9.8 (7 ratings)	9.0 (10 ratings)
Configurability	8.0 (1 ratings)	9.0 (5 ratings)
Ease of integration	6.0 (1 ratings)	9.0 (49 ratings)
Product Scalability	8.0 (1 ratings)	8.0 (49 ratings)
Vendor post-sale	10.0 (1 ratings)	5.0 (6 ratings)
Vendor pre-sale	10.0 (1 ratings)	5.0 (5 ratings)

Emburse Chrome River vs. SAP Concur

Emburse Chrome River

SAP Concur

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