SAP Concur

Score8.3 out of 10

1,679 Reviews and Ratings

What is SAP Concur?

SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

Categories & Use Cases

Media

a picture of a receipt snapped from a smartphone

the integrated travel and expense application

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Financial Document Management
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
Category average: 8.3
Employee Expense Reporting
Allows companies to track employee expenses to make cost-effective decisions.
Category average: 8.4
Payment Status Tracking
Tracks what stage payments are at in the process, from approval to receipt.
Category average: 8.3

Customizable Approval Policies
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
Category average: 8
Advanced OCR
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
Category average: 7.8
Duplicate Bill Detection
Detects duplicate invoices or expense reports to prevent double payments.
Category average: 7.9

Joseph Lee

Data Governance Lead in Human Resources at The Walt Disney Company (10,001+ employees employees)

Use Cases and Deployment Scope

We use it for travel and entertainment expense management

Pros

I like how it is linked when I book flights on SAP Concur
I like how it is linked to uber
I like how my corporate credit card transactions appear
It is easy to submit an expense report and have my manager approve

Cons

Try to automate what type of expense it is based on the credit card transaction
Have copies of receipts already on the credit card transaction

Return on Investment

Saves time when it's linked to some services I use like uber

Usability

Other Software Used

SAP SuccessFactors HCM, Workday Human Capital Management, SAP S/4HANA Cloud

Winnie Phung

Manager, products in Human Resources at Disney (10,001+ employees employees)

Use Cases and Deployment Scope

booking travel and expensing. I think the overall UI is clunky. submitting expense reports takes a long time.

Pros

connect corp card expneses

Cons

experience submitting expenses and allocating or itemizing should be more seamless

Return on Investment

efficiency with booking and expensing through same platform

Usability

Christian Sorensen

SAP Director in Finance and Accounting at Maersk Oil (5001-10,000 employees employees)

Use Cases and Deployment Scope

I work implementing SAP Concur for various organizations.

Problems are different rules for expenses and how to monitor that.

Pros

Ease of use. No training needed
Good analytics
Great integration to SAP

Cons

Analytics embedded in SAP
Still a cloud external tool. No notion that it is a SAP product
Transport management of configuration like SAP

Return on Investment

Great value.

Usability

Morten Kristensen

consultant in Information Technology at beumer group (501-1000 employees employees)

Use Cases and Deployment Scope

We use SAP Concur expense for travellers to submit expense reports following they get approved and then they are posted in 4 via the integration.

Pros

Support is awesome
The product is intuitive
The implementation team at SAP Concur was awesome

Cons

Itemisation of hotel receipts is poor
User maintenance is cumbersome and lacks mass maintenance

Return on Investment

Our business case ROI was achieved with time savings of over 20k eur a year

Usability

Klaus Heinemann

Head of SAP ERP in Information Technology at Lemvigh-Muller (1001-5000 employees employees)

Use Cases and Deployment Scope

Travel booking and reimbursement

Pros

match bills
recieve creditcard notification
approval

Cons

use of attachment
use of pictures
split of hotel bills

Return on Investment

common way of working
one way of expense reporting
my overview

Usability

Other Software Used

SAP S/4HANA Cloud

SAP Concur

What is SAP Concur?

Categories & Use Cases

Media

Key Features

Top Performing Features

Financial Document Management

Employee Expense Reporting

Payment Status Tracking

Areas for Improvement

Customizable Approval Policies

Advanced OCR

Duplicate Bill Detection

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

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