SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per report (average price)
Tradogram
Score 6.0 out of 10
N/A
Tradogram headquartered in Ottawa offers their cloud-based procurement software, designed to provide complete spend control, purchase order management, and more at an affordable rate.
SAP Concur is much reliable solution compared to peers in the market. In addition to reliability, the capabilities, future roadmap, flexibility and integration with ERP landscape makes it a simpler choice, keeping the architecture clean and following our SAP architecture …
Concur is not fully integrated into SAP ecosystems. If the users have implemented SAP extensively, we could see a big advantage of Concur against these expense and payroll management systems.
We use AmTrav for travel booking and SAP Concur for the expense reporting and approvals. SAP Concur may be a better solution for travel booking, however I have not used it.
SAP Concur is the best choice if you are already in the SAP ecosystem. Other solutions do not generally provide anything more than SAP Concur and from an integration perspective, it is more seamless to use SAP Concur if your main ERP is SAP S4/HANA. This is why we use SAP Concur.
I was not involved in the product evaluation. However, the integration of travel booking, travel expense recording, expense reimbursement payments and status tracking are a high positive for this product. This product allows the employee to set up their own profile, integrates …
I have previously used HRT and indigenously developed software for this. They are no match to SAP Concur as the procedures are lengthy, cumbersome, error prone and lacks visibility. Not to miss out mentioning that the UX is not friendly, despite regularly upgrading the product …
We evaluated Procurify as part of our initial scope conversations. Ultimately, we felt that the price point was outside of what we could support and went with the lesser cost of Tradogram instead.
SAP Concur is great for large organizations because of it's built in approval process functions. It is great tool for expense reports and any company where employees need to book travel. I imagine that the tool would be more tricky to use for those who are less technically savvy since there are many tabs and it is sometimes tricky to navigate.
If your business is focused on one specific product or small in scope, Tradogram should be able to suit your needs. If you require simplistic reporting without in depth project codes and details, it does provide basic functionality that is very well suited for small enterprise. Companies that do all of their purchasing with POs will find it to be useful. If you are able to operate without needing it to plug back into a comprehensive ERP system, it should be sufficient.
Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
Concur's setup features may seem a little complicated to certain administrators.
Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall. We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.
While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Sirion One has very limited functionality. SAP Concur goes seamlessly with SAP. It generates the SAE file, which feeds the GL Posting. SAP Concur has huge network of all the travel partners providing multiple options and range depending on organization strategy. It is easily linked with Outlook calendar, prompting user for all travel related activities and news.
We evaluated Procurify as part of our initial scope conversations. Ultimately, we felt that the price point was outside of what we could support and went with the lesser cost of Tradogram instead.
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
It helps in detecting the duplicate bills, thereby saving lots of money of the company.
It also helps in payment audits and thereby it helps in improving the overall process.
The product was priced very well as we made the transition from a homegrown internal system.
The need to pay to customize the system to do what we need it to do has been cumbersome.
The API connection back to our ERP system has not been optimal and has required us to engage with outside parties to assure that it is working properly.
