SAP Conversational AI (discontinued) vs. ServiceNow Now Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SAP Conversational AI (discontinued) | Score6.8 out of 10 | N/A | SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract. | N/A |
 ServiceNow Now Platform | Score9.2 out of 10 | N/A | The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools. | N/A |
| SAP Conversational AI (discontinued) | ServiceNow Now Platform | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| SAP Conversational AI (discontinued) | ServiceNow Now Platform | |
|---|---|---|
| Likelihood to Recommend | 7.4 | 9.5 |
| Likelihood to Renew | - | 7.0 |
| Usability | 7.7 | 9.3 |
| Availability | 8.2 | - |
| Performance | 8.2 | - |
| Support Rating | 6.5 | 7.6 |
| Implementation Rating | - | 10.0 |
| Contract Terms and Pricing Model | - | 8.4 |
| Professional Services | - | 8.2 |