SAP Conversational AI (discontinued) vs. Zowie
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
SAP Conversational AI (discontinued) | Score6.8 out of 10 | N/A | SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract. | N/A |
Zowie | N/A | N/A | Zowie is a help desk and email automation chatbot and virtual assistant sofware solution, designed ot enable companies that sell online to deflect tickets using automation, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as a standalone customer service system or enhance current tools like Zendesk, Intercom, Gorgias, and others. | N/A |
| SAP Conversational AI (discontinued) | Zowie | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| SAP Conversational AI (discontinued) | Zowie | |
|---|---|---|
| Likelihood to Recommend | 7.4 | - |
| Usability | 7.7 | - |
| Availability | 8.2 | - |
| Performance | 8.2 | - |
| Support Rating | 6.5 | - |