SAP S/4HANA Cloud vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP S/4HANA Cloud
Score 8.6 out of 10
N/A
SAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP S/4HANA Cloud is a foundational component of the SAP…N/A
SAP Sales Cloud
Score 8.3 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SAP S/4HANA CloudSAP Sales Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP S/4HANA CloudSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPer user, per month
More Pricing Information
Community Pulse
SAP S/4HANA CloudSAP Sales Cloud
Considered Both Products
SAP S/4HANA Cloud
SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud is Tightly integrated with SAP S/4 Hana while the integration and transfer of data with user interface was challenging inearlier Salesforce Sales Cloud being non SAP product at hight cost
Chose SAP Sales Cloud
SAP Sales Cloud works well and has a easy set up for a simplified sales proess setup.
Features
SAP S/4HANA CloudSAP Sales Cloud
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP S/4HANA Cloud
8.3
290 Ratings
15% above category average
SAP Sales Cloud
-
Ratings
Pay calculation8.0248 Ratings00 Ratings
Benefit plan administration8.3248 Ratings00 Ratings
Direct deposit files8.0242 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP S/4HANA Cloud
7.9
424 Ratings
4% above category average
SAP Sales Cloud
7.7
111 Ratings
3% above category average
API for custom integration7.9406 Ratings7.899 Ratings
Plug-ins7.8376 Ratings00 Ratings
Custom fields00 Ratings8.0111 Ratings
Custom objects00 Ratings7.3107 Ratings
Scripting environment00 Ratings7.794 Ratings
Security
Comparison of Security features of Product A and Product B
SAP S/4HANA Cloud
8.4
487 Ratings
3% above category average
SAP Sales Cloud
8.6
114 Ratings
3% above category average
Single sign-on capability8.7457 Ratings8.8109 Ratings
Role-based user permissions8.2480 Ratings8.3108 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
7.9
494 Ratings
9% above category average
SAP Sales Cloud
-
Ratings
Dashboards7.9462 Ratings00 Ratings
Standard reports8.0487 Ratings00 Ratings
Custom reports7.8453 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
SAP S/4HANA Cloud
8.3
485 Ratings
7% above category average
SAP Sales Cloud
-
Ratings
Accounts payable8.4478 Ratings00 Ratings
Accounts receivable8.3460 Ratings00 Ratings
Global Financial Support8.149 Ratings00 Ratings
Primary and Secondary Ledgers8.148 Ratings00 Ratings
Journals and Reconciliations8.248 Ratings00 Ratings
Configurable Accounting8.245 Ratings00 Ratings
Standardized Processes8.651 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
SAP S/4HANA Cloud
8.6
426 Ratings
8% above category average
SAP Sales Cloud
-
Ratings
Inventory tracking8.5417 Ratings00 Ratings
Automatic reordering8.4361 Ratings00 Ratings
Location management8.2344 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
SAP S/4HANA Cloud
8.4
437 Ratings
7% above category average
SAP Sales Cloud
-
Ratings
Pricing8.2416 Ratings00 Ratings
Order entry8.5425 Ratings00 Ratings
Credit card processing9.024 Ratings00 Ratings
Cost of goods sold8.5400 Ratings00 Ratings
Order Orchestration8.040 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
SAP S/4HANA Cloud
8.6
52 Ratings
14% above category average
SAP Sales Cloud
-
Ratings
Billing Management9.01 Ratings00 Ratings
Cash and Asset Management7.946 Ratings00 Ratings
Travel & Expense Management10.01 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.042 Ratings00 Ratings
Period Close8.250 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
SAP S/4HANA Cloud
9.3
1 Ratings
29% above category average
SAP Sales Cloud
-
Ratings
Project Planning and Scheduling10.01 Ratings00 Ratings
Task Insight for Project Managers8.01 Ratings00 Ratings
Project Mobile Functionality10.01 Ratings00 Ratings
Definable Resource Pools9.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
SAP S/4HANA Cloud
8.3
27 Ratings
11% above category average
SAP Sales Cloud
-
Ratings
Award Lifecycle Management8.327 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
SAP S/4HANA Cloud
8.2
49 Ratings
17% above category average
SAP Sales Cloud
-
Ratings
Bids Analyzed and Compared8.238 Ratings00 Ratings
Contract Authoring8.238 Ratings00 Ratings
Contract Repository8.135 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.443 Ratings00 Ratings
Supplier Management8.343 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
SAP S/4HANA Cloud
9.8
1 Ratings
40% above category average
SAP Sales Cloud
-
Ratings
Risk Repository10.01 Ratings00 Ratings
Control Management10.01 Ratings00 Ratings
Control Efficiency Assessments10.01 Ratings00 Ratings
Issue Detection9.01 Ratings00 Ratings
Remediation and Certification10.01 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
SAP S/4HANA Cloud
8.2
37 Ratings
21% above category average
SAP Sales Cloud
-
Ratings
Transportation Planning and Optimization8.435 Ratings00 Ratings
Transportation Execution Management8.036 Ratings00 Ratings
Trade and Customs Management8.031 Ratings00 Ratings
Fulfillment Management8.532 Ratings00 Ratings
Warehouse Workforce Management8.131 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
SAP S/4HANA Cloud
8.5
39 Ratings
14% above category average
SAP Sales Cloud
-
Ratings
Production Process Design8.536 Ratings00 Ratings
Production Management8.737 Ratings00 Ratings
Configuration Management8.436 Ratings00 Ratings
Work Execution8.236 Ratings00 Ratings
Manufacturing Costs8.533 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
SAP S/4HANA Cloud
8.2
45 Ratings
14% above category average
SAP Sales Cloud
-
Ratings
Forecasting8.240 Ratings00 Ratings
Inventory Planning8.243 Ratings00 Ratings
Performance Monitoring8.342 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
SAP S/4HANA Cloud
9.0
42 Ratings
23% above category average
SAP Sales Cloud
-
Ratings
Proposal Management10.01 Ratings00 Ratings
Product Master Data Management8.042 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.2
120 Ratings
6% above category average
Customer data management / contact management00 Ratings8.8117 Ratings
Workflow management00 Ratings8.6118 Ratings
Territory management00 Ratings7.2105 Ratings
Opportunity management00 Ratings8.0114 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.9110 Ratings
Contract management00 Ratings8.3112 Ratings
Quote & order management00 Ratings8.3109 Ratings
Interaction tracking00 Ratings8.5111 Ratings
Channel / partner relationship management00 Ratings8.5110 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.2
103 Ratings
8% above category average
Case management00 Ratings7.998 Ratings
Call center management00 Ratings8.692 Ratings
Help desk management00 Ratings8.095 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
7.5
107 Ratings
1% below category average
Lead management00 Ratings7.3106 Ratings
Email marketing00 Ratings7.694 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.2
115 Ratings
8% above category average
Task management00 Ratings8.1111 Ratings
Billing and invoicing management00 Ratings8.196 Ratings
Reporting00 Ratings8.6105 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
8.4
114 Ratings
10% above category average
Forecasting00 Ratings8.3107 Ratings
Pipeline visualization00 Ratings8.4107 Ratings
Customizable reports00 Ratings8.5110 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
7.2
83 Ratings
2% below category average
Social data00 Ratings7.383 Ratings
Social engagement00 Ratings7.281 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
7.7
97 Ratings
5% above category average
Marketing automation00 Ratings8.093 Ratings
Compensation management00 Ratings7.480 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP S/4HANA Cloud
-
Ratings
SAP Sales Cloud
7.5
99 Ratings
2% above category average
Mobile access00 Ratings7.599 Ratings
Best Alternatives
SAP S/4HANA CloudSAP Sales Cloud
Small Businesses
Zoho One
Zoho One
Score 8.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.0 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 9.0 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP S/4HANA CloudSAP Sales Cloud
Likelihood to Recommend
8.6
(561 ratings)
8.5
(131 ratings)
Likelihood to Renew
9.3
(14 ratings)
8.6
(7 ratings)
Usability
8.2
(455 ratings)
6.7
(7 ratings)
Availability
9.0
(3 ratings)
8.0
(1 ratings)
Performance
9.0
(2 ratings)
8.0
(1 ratings)
Support Rating
5.8
(77 ratings)
8.8
(10 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
7.0
(2 ratings)
Implementation Rating
6.8
(6 ratings)
8.0
(1 ratings)
Configurability
9.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
8.3
(91 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
SAP S/4HANA CloudSAP Sales Cloud
Likelihood to Recommend
SAP
I think it well suited for organizations with a large and complex infrastructures as it can handle them very easily in my opinion. It is also recommended for companies which are planning to move to mostly automated environments, in which it can be implemented in a good manner. I also think it is not suited or less suited for smaller scale organizations as the cost of operation could exceed the budget.
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SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
SAP
  • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
  • It enables faster and accurate data processing, which enhances decision-making.
  • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
SAP
  • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
  • Implementation of AI bot on common tasks.
  • There are no offline functionality that users can use remotely.
  • As the scalability of the products grows, they become more expensive.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
SAP
Day to day data insight is more accurate for manufacturing industry to procure as per forecasted from supplier. Supply and fulfillment cycle becomes more easier. I would say more about performance as we are using this new server so we can see clear difference between SAP S/4HANA Cloud and ECC. Also it has customized business extensions for rapid development.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
SAP
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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In-Person Training
SAP
More effective
Read full review
SAP
No answers on this topic
Online Training
SAP
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
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SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
SAP
The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
Read full review
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
SAP
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
SAP
  • The financial management part ensures every process is well planned and allocated resources are used efficiently.
  • The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
  • The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

SAP S/4HANA Cloud Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization