SAP S/4HANA Cloud vs. Zeni

The software reduces the stress of managing multiple departments in the supply chain sector. It offers great performance for both small and large businesses. With the built-in AI, it improves the overall efficiency of the organization and helps in reducing maintenance. The product customer care and support services are available 24/7.

Incentivized

It is my opinion that Zeni wants customers and does not verify that the customers are who they say they are. I believe this is what happened to me. They let someone take my money and let the fraud happen. I feel that a simple verification would have prevented this fraud from happening.

• SAP S/4HANA Cloud is entirely based on continuously monitored processes enhanced in numerous operational business areas.
• The solution allows the immediate analysis of company performance indicators due to enhanced functions.
• Ideally built on future technologies, the organization’s platform aims at providing a system intended to expand based on business complexity.

Incentivized

• The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
• Implementation of AI bot on common tasks.
• There are no offline functionality that users can use remotely.
• As the scalability of the products grows, they become more expensive.

Incentivized

I am not part of the team that makes this decision but I would recommend renewing the contract. Most employees at Tennant are long term employees and would find it difficult to change to a different software. They are comfortable using SAP.

Incentivized

SAP S/4HANA Cloud has a super flexible and intuitive dashboard, allowing every user to navigate effectively. It also has powerful customer help, which acts as a guide for new subscribers. The features deployed are realistic and functional, without defects. Constant changes and updates are proactively shared.

Incentivized

Zeni is really simple and straightforward to use. I've never had any issues locating the information that I needed.

Incentivized

The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.

The Zeni team has always been quick to respond and get on a call if needed.

Incentivized

More effective

Incentivized

SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.

Incentivized

Previously we had implemented Azure Cloud Services which had cost us excessively compared to SAP cloud. Also I found the user interface easier to work with compared to the azure cloud as well. Overall the features are really good compared to Azure and cost is also less compared to it

Incentivized

We used Bench.co before switching to Zeni- our books were often not available when promised, we had issues with duplicate transactions, and we had serious communication issues when trying to file our taxes. Zeni corrected our books and got our taxes filed quickly and seamlessly.

Incentivized

• Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
• More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
• For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
• For customized business process, we can implement extension packages which are like templates

Incentivized

• I believe Zeni was taking my money without permission
• Zeni did not verify the company to be legitimate. They let a gmail address with no website qualify. All they needed to do was look up the real company and verify this is fraudulent.