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SAP Sales Cloud vs. Soffront CRM

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SAP Sales Cloud

243 Reviews and Ratings

Soffront CRM

2 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.3 out of 10
    		N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    		Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    Pricing
    SAP Sales CloudSoffront CRM
    Editions & Modules
    No answers on this topic
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    Offerings
    Pricing Offerings
    SAP Sales CloudSoffront CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SAP Sales CloudSoffront CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    8.3
    120 Ratings
    Soffront CRM
    7.8
    2 Ratings
    Customer data management / contact management8.8117 Ratings9.02 Ratings
    Workflow management8.6118 Ratings6.02 Ratings
    Territory management7.2105 Ratings7.31 Ratings
    Opportunity management8.0114 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.9110 Ratings00 Ratings
    Contract management8.3112 Ratings00 Ratings
    Quote & order management8.3109 Ratings00 Ratings
    Interaction tracking8.5111 Ratings00 Ratings
    Channel / partner relationship management8.6110 Ratings9.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    8.1
    103 Ratings
    Soffront CRM
    5.0
    2 Ratings
    Case management7.998 Ratings5.02 Ratings
    Call center management8.692 Ratings00 Ratings
    Help desk management8.095 Ratings5.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    7.5
    107 Ratings
    Soffront CRM
    9.5
    2 Ratings
    Lead management7.3106 Ratings10.02 Ratings
    Email marketing7.694 Ratings9.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    8.2
    115 Ratings
    Soffront CRM
    6.1
    2 Ratings
    Task management8.1111 Ratings8.21 Ratings
    Billing and invoicing management8.196 Ratings00 Ratings
    Reporting8.6105 Ratings4.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    8.4
    114 Ratings
    Soffront CRM
    4.7
    2 Ratings
    Forecasting8.3107 Ratings4.02 Ratings
    Pipeline visualization8.4107 Ratings6.02 Ratings
    Customizable reports8.5110 Ratings4.02 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    7.7
    111 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Custom fields8.0111 Ratings7.02 Ratings
    Custom objects7.3107 Ratings00 Ratings
    Scripting environment7.794 Ratings00 Ratings
    API for custom integration7.899 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    8.6
    114 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Single sign-on capability8.8109 Ratings6.02 Ratings
    Role-based user permissions8.3108 Ratings8.02 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    7.2
    83 Ratings
    Soffront CRM
    6.0
    2 Ratings
    Social data7.383 Ratings7.02 Ratings
    Social engagement7.281 Ratings5.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    7.7
    97 Ratings
    Soffront CRM
    -
    Ratings
    Marketing automation8.093 Ratings00 Ratings
    Compensation management7.480 Ratings00 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud and Soffront CRM
    Feature
    SAP Sales Cloud
    7.5
    99 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Mobile access7.599 Ratings7.02 Ratings
    User Ratings
    SAP Sales CloudSoffront CRM
    Likelihood to Recommend
    8.5
    (131 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    8.6
    (7 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (7 ratings)
    8.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (10 ratings)
    7.0
    (1 ratings)
    Online Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (91 ratings)
    -
    (0 ratings)