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SAS Visual Analytics vs. Zendesk Explore

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SAS Visual Analytics

72 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAS Visual Analytics

    Score7.6 out of 10
    Enterprise companies (1,001+ employees)
    		SAS Visual Analytics provides a complete platform for analytics visualization, enabling users to identify patterns and relationships in data that weren't initially evident. Interactive, self-service BI and reporting capabilities are combined with out-of-the-box advanced analytics so everyone can discover insights from any size and type of data, including text.N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    SAS Visual AnalyticsZendesk Explore
    Editions & Modules
    SAS Visual Analytics for SAS Cloud
    $0
    Annual By Users: 5, 10, 20
    No answers on this topic
    Offerings
    Pricing Offerings
    SAS Visual AnalyticsZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSAS Visual Statistics and SAS Office Analytics are also available as add-ons.—
    More Pricing Information
    Features
    SAS Visual AnalyticsZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAS Visual Analytics and Zendesk Explore
    Feature
    SAS Visual Analytics
    8.3
    11 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports8.011 Ratings7.15 Ratings
    Customizable dashboards8.011 Ratings10.09 Ratings
    Report Formatting Templates9.010 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAS Visual Analytics and Zendesk Explore
    Feature
    SAS Visual Analytics
    8.8
    12 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis9.012 Ratings9.59 Ratings
    Formatting capabilities8.012 Ratings9.09 Ratings
    Integration with R or other statistical packages8.010 Ratings4.85 Ratings
    Report sharing and collaboration10.011 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAS Visual Analytics and Zendesk Explore
    Feature
    SAS Visual Analytics
    9.2
    12 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web9.011 Ratings6.96 Ratings
    Publish to PDF9.012 Ratings9.07 Ratings
    Report Versioning9.09 Ratings9.03 Ratings
    Report Delivery Scheduling10.011 Ratings8.97 Ratings
    Delivery to Remote Servers9.06 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAS Visual Analytics and Zendesk Explore
    Feature
    SAS Visual Analytics
    9.7
    10 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.09 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization10.010 Ratings7.16 Ratings
    Predictive Analytics9.09 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAS Visual Analytics and Zendesk Explore
    Feature
    SAS Visual Analytics
    8.3
    11 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)9.011 Ratings9.58 Ratings
    Role-Based Security Model8.010 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.011 Ratings8.07 Ratings
    Single Sign-On (SSO)8.07 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAS Visual Analytics and Zendesk Explore
    Feature
    SAS Visual Analytics
    8.7
    9 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access10.09 Ratings6.05 Ratings
    Mobile Application9.07 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.08 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAS Visual Analytics and Zendesk Explore
    Feature
    SAS Visual Analytics
    9.2
    5 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API10.04 Ratings5.34 Ratings
    Javascript API9.04 Ratings5.93 Ratings
    iFrames9.04 Ratings5.53 Ratings
    Java API9.04 Ratings5.63 Ratings
    Themeable User Interface (UI)9.04 Ratings6.23 Ratings
    Customizable Platform (Open Source)9.03 Ratings7.02 Ratings
    User Ratings
    SAS Visual AnalyticsZendesk Explore
    Likelihood to Recommend
    9.0
    (17 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.0
    (3 ratings)
    10.0
    (2 ratings)
    Data Sharing and Collaboration
    9.6
    (11 ratings)
    8.2
    (3 ratings)
    Data Sources
    9.8
    (11 ratings)
    7.3
    (3 ratings)