TrustRadius: an HG Insights company

Satmetrix (discontinued) vs. Usabilla (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Satmetrix (discontinued)

    Score8 out of 10
    N/ASatmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available.N/A

    Usabilla (discontinued)

    Score5.6 out of 10
    N/AUsabilla was a web and app survey tool, developed by the Amsterdam company of the same name, and acquired by SurveyMonkey in March of 2019. The product is no longer available.

    $49

    per month

    Pricing
    Satmetrix (discontinued)Usabilla (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Satmetrix (discontinued)Usabilla (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Satmetrix (discontinued)Usabilla (discontinued)
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Satmetrix (discontinued) and Usabilla (discontinued)
    Feature
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Usabilla (discontinued)
    8.0
    4 Ratings
    Survey templates8.02 Ratings10.03 Ratings
    Themes8.02 Ratings6.04 Ratings
    Custom logo/branding8.02 Ratings7.94 Ratings
    Survey Content
    Comparison of Survey Content features of Satmetrix (discontinued) and Usabilla (discontinued)
    Feature
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Usabilla (discontinued)
    8.6
    4 Ratings
    Changes to live survey8.02 Ratings7.94 Ratings
    Question design help8.02 Ratings10.03 Ratings
    Multiple question types8.02 Ratings7.94 Ratings
    Survey Logic
    Comparison of Survey Logic features of Satmetrix (discontinued) and Usabilla (discontinued)
    Feature
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Usabilla (discontinued)
    6.9
    4 Ratings
    Survey logic flexibility8.02 Ratings6.94 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Satmetrix (discontinued) and Usabilla (discontinued)
    Feature
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Usabilla (discontinued)
    5.8
    4 Ratings
    Response tracking8.02 Ratings7.03 Ratings
    Data export8.02 Ratings5.54 Ratings
    Standard reports8.02 Ratings5.54 Ratings
    Custom reports8.02 Ratings5.52 Ratings
    Analytics8.02 Ratings5.54 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Satmetrix (discontinued) and Usabilla (discontinued)
    Feature
    Satmetrix (discontinued)
    8.0
    2 Ratings
    Usabilla (discontinued)
    7.4
    4 Ratings
    Access controls8.02 Ratings7.44 Ratings
    Compliance8.02 Ratings7.44 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Satmetrix (discontinued) and Usabilla (discontinued)
    Feature
    Satmetrix (discontinued)
    -
    Ratings
    Usabilla (discontinued)
    8.4
    2 Ratings
    Vendor-offered crowdsourcing00 Ratings10.01 Ratings
    Respondent restrictions00 Ratings6.92 Ratings
    User Ratings
    Satmetrix (discontinued)Usabilla (discontinued)
    Likelihood to Recommend
    4.0
    (7 ratings)
    2.1
    (5 ratings)
    Likelihood to Renew
    5.1
    (5 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    2.1
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    1.9
    (4 ratings)