It allows to increase productivity, facilitates the organization for all those involved, the results it offers, and its effectiveness compensates for the price it costs. They simply have to check-in and check out. Make better business decisions, train your team with …
This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.
Each of them is good in its specific aspect and I can only say that you have to try them to get a personal feedback. Zoho Bookings does give the edge though, for the booking industry. It automates a lot of steps and will definitely help save a lot of time.
I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we …
Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.
Zoho Bookings from my personal experience is best when you have a growing list of customers and need to get free of the hassle of taking written notes in your Rolodex. It's like a CRM but optimized for booking tasks. I believe it would be less suited, if you are a new business starting from scratch
It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
Some of the integrations and features are harder to set up. Once everything is set up its fairly straightforward, but if like ATI you have multiple branches or departments utilizing Bookings, you would need to set up separate booking sites for each office/salesperson
The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.
A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
It allows to increase productivity, facilitates the organization for all those involved, the results it offers, and its effectiveness compensates for the price it costs. They simply have to check-in and check out. Make better business decisions, train your team with personalized permissions, and you have a modern and organized platform. You can configure the work areas.
I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
Positive - Client text message reminder. Missed appointments have decreased to zero no shows.
Positive - Informing clients of weekly openings via marketing emails.
Positive - Employees are able to take days off and I can mark them accurately in the system.
Positive - Personal Time feature. Allows me to track why an employee is out.
Negative - Shutting the business for vacations because I have to spend hours going into each providers schedule and individual cancelling each appointment that has been made.
Zoho Bookings does not have either a positive or negative ROI as this is included with our Zoho Suite of features and we have enough licenses currently for anyone who would need access.
It would be a negative ROI if we needed to purchase additional licenses solely for our engineers or the entire organization, most of who do not need access to any of the other Zoho Suite of features.
