TrustRadius: an HG Insights company

ScreenMeet vs. Verint Channel Automation

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScreenMeet

    Score10 out of 10
    N/AScreenMeet’s helps organizations worldwide transform digital interactions by providing customer, employee, remote work, and remote support experiences. ScreenMeet can be seamlessly embedded in leading customer relationship management (CRM), HR service delivery, and remote support applications.

    $49

    per month

    Verint Channel Automation

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Verint Channel Automation is a social customer service software that enables companies to engage in large volumes of social media conversations with their customers. The cloud-based software combines intelligent prioritization with team management workflows.N/A
    Pricing
    ScreenMeetVerint Channel Automation
    Editions & Modules
    Contract Center Access
    $49
    per month standalone
    Contract Center Access/Remote
    $79
    per month standalone
    IT Help Desk/Virtual Tech Bar
    $99
    per month standalone-addtional charges per device
    No answers on this topic
    Offerings
    Pricing Offerings
    ScreenMeetVerint Channel Automation
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    User Ratings
    ScreenMeetVerint Channel Automation
    Likelihood to Recommend
    -
    (0 ratings)
    8.2
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (6 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)