ScreenSteps vs. Zendesk Guide
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
ScreenSteps | N/A | N/A | ScreenSteps, from the company of the same name headquartered in McLean, is an integrated knowledge base, online course, and contextual help software platform that helps users train and support customers and employees. | N/A |
Zendesk Guide | Score8.7 out of 10 | N/A | Zendesk Guide is a smart knowledge base built to help support teams continuously improve content, keep it up to date, and serve it to customers. | N/A |
| ScreenSteps | Zendesk Guide | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| ScreenSteps | Zendesk Guide | |
|---|---|---|
| Likelihood to Recommend | - | 7.4 |
| Support Rating | - | 8.0 |